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It's the little "stings" : racial microaggressions against Asian American customers in retail and their effects
Lim, Heejin An; Im, Hyunjoo - In: Journal of retailing and consumer services 71 (2023), pp. 1-9
Persistent link: https://www.econbiz.de/10014253588
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Feeling close from Afar : public reactions to racial profiling in retail and brand crisis management
Youn, Song-Yi; Ki, Chung-Wha; Ha, Sejin - In: Journal of retailing and consumer services 77 (2024), pp. 1-16
Persistent link: https://www.econbiz.de/10014462287
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The role of security, design and content factors on customer trust in mobile commerce
Nilashi, Mehrbakhsh; Ibrahim, Othman; Mirabi, Vahid Reza; … - In: Journal of retailing and consumer services 26 (2015), pp. 57-69
Persistent link: https://www.econbiz.de/10011347842
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A two-dimensional model of trust-value-loyalty in service relationships
Chai, Joe Choon Yean; Malhotra, Naresh K.; Alpert, Frank - In: Journal of retailing and consumer services 26 (2015), pp. 23-31
Persistent link: https://www.econbiz.de/10011347848
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Re-examining online customer experience to include purchase frequency and perceived risk
Martin, Jillian; Mortimer, Gary; Andrews, Lynda - In: Journal of retailing and consumer services 25 (2015), pp. 81-95
Persistent link: https://www.econbiz.de/10011313597
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How do you feel when you see a list of prices? : the interplay among price dispersion, perceived risk and initial trust in Chinese C2C market
Wu, Kewen; Vassileva, Julita; Noorian, Zeinab; Zhao, Yuxiang - In: Journal of retailing and consumer services 25 (2015), pp. 36-46
Persistent link: https://www.econbiz.de/10011313607
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The impact of flattery : the role of negative remarks
Basso, Kenny; Santos, Cristine Pizzutti dos; … - In: Journal of retailing and consumer services 21 (2014) 2, pp. 185-191
Persistent link: https://www.econbiz.de/10010338531
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Can fast-food consumers be loyal customers, if so how? : theory, method and findings
Sahagun, Miguel A.; Vasquez-Parraga, Arturo Z. - In: Journal of retailing and consumer services 21 (2014) 2, pp. 168-174
Persistent link: https://www.econbiz.de/10010338544
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Price image consequences
Lombart, Cindy; Louis, Didier; Labbé-Pinlon, Blandine - In: Journal of retailing and consumer services 28 (2016), pp. 107-116
Persistent link: https://www.econbiz.de/10011434109
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Sources of retailer personality : private brand perceptions
Lombart, Cindy; Louis, Didier - In: Journal of retailing and consumer services 28 (2016), pp. 117-125
Persistent link: https://www.econbiz.de/10011434111