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~isPartOf:"Journal of retailing and consumer services"
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Consumer behaviour
1,930
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1,929
Relationship marketing
583
Beziehungsmarketing
582
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501
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501
Customer satisfaction
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Park, Jungkun
19
Prentice, Catherine
18
Septianto, Felix
17
Thaichon, Park
16
Dhir, Amandeep
14
Paul, Justin
14
Jebarajakirthy, Charles
13
Lombart, Cindy
13
Söderlund, Magnus
13
Mortimer, Gary
12
Pantano, Eleonora
12
Dwivedi, Yogesh Kumar
10
Kaur, Puneet
10
Klaus, Philipp
10
Otterbring, Tobias
10
Rana, Nripendra P.
10
Chebat, Jean-Charles
9
Louis, Didier
9
Sands, Sean
9
Talwar, Shalini
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Agag, Gomaa
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Baier, Daniel
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Borges, Adilson
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Gázquez-Abad, Juan Carlos
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Ladhari, Riadh
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Loureiro, Sandra Maria Correia
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Quach, Sara
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Souiden, Nizar
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Bogomolova, Svetlana
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Duan, Yongrui
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Elms, Jonathan
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Gilboa, Shaked
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Japutra, Arnold
7
Khan, Imran
7
Kuppelwieser, Volker
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Mehrotra, Ankit
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Molinillo, Sebastian
7
Northey, Gavin
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International Conference on National Brand & Private Label Marketing <1., 2014, Barcelona>
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Journal of retailing and consumer services
Journal of business research : JBR
2,405
International journal of hospitality management
963
International journal of consumer studies
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Psychology & marketing
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SpringerLink / Bücher
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Journal of consumer research : JCR ; an interdisciplinary bimonthly
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NBER working paper series
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Industrial marketing management : the international journal for industrial and high-tech firms
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Asia Pacific journal of marketing and logistics
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The service industries journal
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Tourism management : research, policies, practice
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Journal of travel and tourism marketing
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NBER Working Paper
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The journal of services marketing
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European journal of marketing : EJM
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The journal of product & brand management
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Journal of marketing research : JMR
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Journal of the Academy of Marketing Science
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Journal of marketing management : MM
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The journal of brand management : an international journal
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Cogent business & management
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Journal of retailing
365
International journal of contemporary hospitality management
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Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
350
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
334
Journal of hospitality marketing & management
330
Journal of international consumer marketing
330
Marketing letters : a journal of research in marketing
330
Technological forecasting & social change : an international journal
324
International journal of retail & distribution management
317
Journal of strategic marketing
317
Journal of business ethics : JOBE
315
Journal of marketing communications
315
The international review of retail, distribution and consumer research
313
Journal of consumer behaviour : an international research review
310
Journal of fashion marketing and management
307
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ECONIS (ZBW)
2,119
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1
The role of customer online brand experience in customers' intention to forward online company-generated content : the case of the Islamic online banking sector in Palestine
Yasin, Mahmoud
;
Liébana-Cabanillas, Francisco
;
Porcu, Lucia
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012132223
Saved in:
2
Service quality dimensions and superior customer perceived value in retail banks : an empirical study on Mexican consumers
Vera, Jorge
;
Trujillo, Andrea
- In:
Journal of retailing and consumer services
20
(
2013
)
6
,
pp. 579-586
Persistent link: https://www.econbiz.de/10010128298
Saved in:
3
A study on factors affecting service quality and loyalty intention in mobile banking
Zhou, Qingji
;
Lim, Fong Jie
;
Yu, Han
;
Xu, Gaoqian
;
Ren, …
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012502613
Saved in:
4
Examining consumer experience in using m-banking apps : a study of its antecedents and outcomes
Shahid, Shadma
;
Islam, Jamid Ul
;
Malik, Shehla
;
Hasan, Uzma
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013169561
Saved in:
5
Between a rock and a hard place : seizing the opportunity of demanding customers by means of frontline service behaviors
Itani, Omar S.
;
Jaramillo, Fernando
;
Paesbrugghe, Bert
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012171888
Saved in:
6
Building loyalty with online financial services customers : is there a gender difference?
Ladhari, Riadh
;
Leclerc, André
- In:
Journal of retailing and consumer services
20
(
2013
)
6
,
pp. 560-569
Persistent link: https://www.econbiz.de/10010128305
Saved in:
7
Weathering consumer pricing sensitivity : the importance of customer contact and personalized services in the financial services industry
Yun, Wonjoo
;
Hanson, Nicole
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-6
Persistent link: https://www.econbiz.de/10012268849
Saved in:
8
Detection of potential customers' empathy behavior towards customers' reviews
Hossain, Md Shamim
;
Rahman, Mst Farjana
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013169573
Saved in:
9
Psychological comfort in service relationships : a mixed-method approach
Radia, Karan Nilesh
;
Purohit, Sonal
;
Desai, Shachi
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013209576
Saved in:
10
Key influencers and inhibitors on adoption of the Internet for banking
Durkin, Mark
;
Jennings, Deirdre
;
Mulholland, Gwyneth
; …
- In:
Journal of retailing and consumer services
15
(
2008
)
5
,
pp. 348-357
Persistent link: https://www.econbiz.de/10003742275
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