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~isPartOf:"Journal of retailing and consumer services"
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Service Science and Innovation...
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Service quality
332
Dienstleistungsqualität
331
Consumer behaviour
298
Konsumentenverhalten
298
Beziehungsmarketing
234
Relationship marketing
234
Customer satisfaction
233
Kundenzufriedenheit
233
Einzelhandel
104
Retail trade
104
Customer integration
73
Kundenintegration
73
Customer service
58
Kundenservice
58
Online retailing
47
Online-Handel
47
Betriebliche Wertschöpfung
45
Dienstleistungssektor
45
Service industry
45
Value creation
45
Beschwerdemanagement
37
Complaint management
37
Viral marketing
37
Virales Marketing
37
Social Web
34
Social web
34
E-commerce
32
Electronic Commerce
32
Brand management
31
Markenführung
31
Satisfaction
29
Customer engagement
28
Emotion
27
Customer value
25
Customer loyalty
24
Kundenwert
24
Services
24
Brand image
22
Confidence
22
Customer experience
22
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446
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449
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449
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3
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3
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English
449
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Prentice, Catherine
14
Pantano, Eleonora
9
Söderlund, Magnus
8
Park, Jungkun
6
Quach, Sara
5
Finsterwalder, Jörg
4
Gong, Taeshik
4
Hollebeek, Linda D.
4
Khan, Imran
4
Paul, Justin
4
Prybutok, Victor R.
4
Rokonuzzaman, Md
4
Thaichon, Park
4
Cambra-Fierro, Jesús
3
Carlson, Jamie
3
Harun, Ahasan
3
Hyun, Hyowon
3
Jebarajakirthy, Charles
3
Karande, Kiran
3
Kuppelwieser, Volker
3
Ladhari, Riadh
3
Loureiro, Sandra Maria Correia
3
Mortimer, Gary
3
Park, Eunil
3
Priporas, Constantinos-Vasilios
3
Shamim, Amjad
3
Al Khateeb, Amr
2
Alnawas, Ibrahim
2
Andersson, Pernille K.
2
Antwi, Collins Opoku
2
Asante, Daniel
2
Asante, Eric Adom
2
Ashill, Nicholas J.
2
Babin, Barry J.
2
Bambauer-Sachse, Silke
2
Baumann, Chris
2
Benkenstein, Martin
2
Bilgihan, Anil
2
Boadi, Evans Asante
2
Boakye, Kwabena G.
2
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Journal of retailing and consumer services
Journal of business research : JBR
1,108
SpringerLink / Bücher
957
Technological forecasting & social change : an international journal
768
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
680
The service industries journal
634
International journal of innovation management
591
Industrial marketing management : the international journal for industrial and high-tech firms
542
International journal of productivity and quality management : IJPQM
522
International journal of technology management : IJTM
520
The TQM journal : the international review of organizational improvement
506
International journal of hospitality management
493
International journal of production research
490
Research policy : policy, management and economic studies of science, technology and innovation
485
International journal of quality & reliability management
462
Technology analysis & strategic management
454
Technovation : the international journal of technological innovation, entrepreneurship and technology management
449
Journal of open innovation : technology, market, and complexity
417
International journal of production economics
414
IEEE transactions on engineering management : EM
329
NBER working paper series
325
Total quality management & business excellence
321
The journal of services marketing
311
Springer eBook Collection
299
Working paper / National Bureau of Economic Research, Inc.
299
NBER Working Paper
279
The journal of product innovation management : an international publication of the Product Development & Management Association
258
International journal of innovation and technology management
254
Quality management journal : QMJ
225
Cogent business & management
221
International journal of contemporary hospitality management
212
Management science : journal of the Institute for Operations Research and the Management Sciences
211
International journal of services and operations management
209
Innovation: organization & management : IOM
207
The journal of business & industrial marketing
205
Service business
200
European journal of operational research : EJOR
197
International journal of quality and service sciences
197
R & D management
193
Journal of service management
191
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ECONIS (ZBW)
449
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1
A 360-degree view of actor engagement in service co-creation
Finsterwalder, Jörg
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 276-278
Persistent link: https://www.econbiz.de/10011801984
Saved in:
2
Customer involvement and perceptions : the moderating role of customer co-production
Cheung, Millissa F. Y.
;
To, W. M.
- In:
Journal of retailing and consumer services
18
(
2011
)
4
,
pp. 271-277
Persistent link: https://www.econbiz.de/10009232594
Saved in:
3
Effect of customer involvement on co-creation of
services
: a moderated mediation model
Cheung, Fung Yi Millissa
;
To, Wai Ming
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-6
Persistent link: https://www.econbiz.de/10012665827
Saved in:
4
Intentionality and transformative
services
: wellbeing co-creation and spill-over effects
Finsterwalder, Jörg
;
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012132253
Saved in:
5
Exploring the effects of value co-creation strategies in event
services
on attendees' citizenship behaviors : the roles of customer empowerment and psychological ownership
Zhang, Xingyi
;
Singh, Smita
;
Li, Jing
;
Shao, Xiaolong
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460864
Saved in:
6
Employee motivation to co-create value (EMCCV) : construction and validation of scale
Muhammad Amin
;
Shamim, Amjad
;
Zulkipli Ghazali
;
Khan, Imran
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012431617
Saved in:
7
Value co-creation and employee service behaviours : the moderating role of trust in employee : hotel relationship
Boadi, Evans Asante
;
He, Zheng
;
Antwi, Collins Opoku
; …
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209637
Saved in:
8
Quality of channel integration and customer loyalty in omnichannel retailing : the mediating role of customer engagement and relationship program receptiveness
Gao, Mengjia
;
Huang, Lin
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012665902
Saved in:
9
A quality function deployment framework for service strategy planning
Kamvysi, Konstantina
;
Andronikidis, Andreas
;
Georgiou, …
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014303357
Saved in:
10
The effects of deviant customer-oriented behaviors on service friendship : the moderating role of co-production
Jung, Jin Ho
;
Yoo, Jaewon
- In:
Journal of retailing and consumer services
48
(
2019
),
pp. 60-69
Persistent link: https://www.econbiz.de/10012001282
Saved in:
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