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~isPartOf:"Journal of retailing and consumer services"
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Relationship marketing
583
Beziehungsmarketing
582
Consumer behaviour
580
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580
Customer satisfaction
278
Kundenzufriedenheit
278
Einzelhandel
236
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202
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Das, Gopal
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Elms, Jonathan
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Fazal-e-Hasan, Syed
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Frasquet Deltoro, Marta
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Han, Xiaoyun
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Kuppelwieser, Volker
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Poncin, Ingrid
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Rokonuzzaman, Md
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Seger-Guttmann, Tali
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Basset, Guy
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Bilgihan, Anil
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Cambra-Fierro, Jesús
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Duan, Yongrui
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Journal of retailing and consumer services
Industrial marketing management : the international journal for industrial and high-tech firms
1,063
Journal of business research : JBR
965
SpringerLink / Bücher
621
International journal of production economics
550
The journal of business & industrial marketing
420
International journal of production research
393
International journal of hospitality management
358
European journal of operational research : EJOR
351
The service industries journal
253
The journal of services marketing
245
Gabler Edition Wissenschaft
215
Management science : journal of the Institute for Operations Research and the Management Sciences
211
Journal of the Academy of Marketing Science
210
Electronic commerce research
203
Journal of strategic marketing
197
Journal of retailing
173
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
172
Journal of purchasing and supply management
168
Journal of marketing
167
International journal of electronic customer relationship management : IJECRM
164
Journal of business-to-business marketing
159
Transportation research / E : an international journal
156
Springer eBook Collection
154
International journal of business information systems : IJBIS
152
Springer eBook Collection / Business and Economics
150
Asia Pacific journal of marketing and logistics
149
Journal of travel and tourism marketing
149
International journal of contemporary hospitality management
146
Cogent business & management
145
Information systems and e-business management : ISeB
143
Tourism management : research, policies, practice
141
Journal of hospitality marketing & management
137
Technological forecasting & social change : an international journal
135
Journal of operations management
134
European journal of marketing : EJM
132
Journal of internet commerce
131
Journal of service research : JSR
129
The journal of product & brand management
128
Information systems research : ISR
126
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ECONIS (ZBW)
769
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1
Customer experience in the B2B area : the impact of age-related impressions
Lecoeuvre, Laurence
;
Turner, J. Rodney
;
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012430624
Saved in:
2
Enhancing relationships in e-tail : role of relationship quality and duration
Dorai, Sriram
;
Balasubramanian, Nataraj
;
Sivakumaran, …
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012430723
Saved in:
3
How managerial responses to online reviews affect customer satisfaction : an empirical study based on additional reviews
Zhao, Yan
;
Wen, Lingling
;
Feng, Xiangnan
;
Li, Ran
;
Lin, …
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012305219
Saved in:
4
The end of the world as we know it? : the influence of online channels on the luxury customer experience
Klaus, Philipp
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012305877
Saved in:
5
"I can get no e-satisfaction" : what analytics say? : evidence using satisfaction data from
e-commerce
Griva, Anastasia
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209709
Saved in:
6
The influence of the ethics of e-retailers on online customer experience and customer satisfaction
Mainardes, Emerson Wagner
;
Coutinho, Ananda Raquel Silva
; …
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014240269
Saved in:
7
Online purchase determinants of loyalty : the mediating effect of satisfaction in tourism
Pereira, Hélia Gonçalves
;
Salgueiro, Maria de Fátima
; …
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 279-291
Persistent link: https://www.econbiz.de/10011473227
Saved in:
8
Second-hand shopping and brand loyalty : the role of online collaborative redistribution platforms
Abbes, Intissar
;
Hallem, Yousra
;
Taga, Nadia
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012132170
Saved in:
9
Online fashion shopping paradox : the role of customer reviews and facebook marketing
Kawaf, Fatema
;
Istanbulluoglu, Doga
- In:
Journal of retailing and consumer services
48
(
2019
),
pp. 144-153
Persistent link: https://www.econbiz.de/10012001293
Saved in:
10
Multi-sided marketplaces and the transformation of retail : a service systems perspective
Hänninen, Mikko
;
Mitronen, Lasse
;
Kwan, Stephen K.
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 380-388
Persistent link: https://www.econbiz.de/10012026015
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