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~isPartOf:"Journal of retailing and consumer services"
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Artificial intelligence
32
Consumer behaviour
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Social presence
13
Beziehungsmarketing
11
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Journal of retailing and consumer services
Technological forecasting & social change : an international journal
153
Journal of business research : JBR
152
Springer eBook Collection
130
NBER working paper series
128
International journal of production research
113
European journal of operational research : EJOR
83
Discussion papers / CEPR
62
Discussion paper series / IZA
61
Working paper / National Bureau of Economic Research, Inc.
61
Computational economics
58
Decision analytics journal
52
Journal of risk and financial management : JRFM
51
Premier reference source
50
Finance research letters
48
Risks : open access journal
46
Electronic markets : EM ; the international journal of electronic commerce and business media
45
NBER Working Paper
45
International journal of forecasting
44
Psychology & marketing
44
Industrial marketing management : the international journal for industrial and high-tech firms
42
Working paper
42
Journal of forecasting
38
Management science : journal of the Institute for Operations Research and the Management Sciences
37
Amfiteatru economic : an economic and business research periodical
36
International journal of hospitality management
35
Business horizons
34
Operations research
34
Discussion paper
33
Journal of information & knowledge management : JIKM
33
Journal of open innovation : technology, market, and complexity
33
CESifo working papers
32
Computers & operations research : and their applications to problems of world concern ; an international journal
32
SpringerLink / Bücher
32
IZA Discussion Papers
31
IEEE transactions on engineering management : EM
30
International review of financial analysis
29
Data science and innovation in supply chain management : how data transforms the value chain
28
Financial innovation : FIN
28
Journal of management information systems : JMIS
28
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ECONIS (ZBW)
54
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1
Forecasting artificial intelligence on online customer assistance : evidence from chatbot patents analysis
Pantano, Eleonora
;
Pizzi, Gabriele
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012268978
Saved in:
2
Why do we prefer humans to artificial intelligence in telemarketing? : a mind perception explanation
Li, Sixian
;
Peluso, Alessandro M.
;
Duan, Jinyun
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014235381
Saved in:
3
Chatbots or me? : consumers' switching between human agents and conversational agents
Li, Chia-Ying
;
Zhang, Jin-Ting
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014252749
Saved in:
4
Curb your enthusiasm : examining the customer experience with Alexa and its marketing outcomes
Oliveira, Guilherme Gouvea de
;
Lizarelli, Fabiane Letícia
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014265667
Saved in:
5
Investigating the role of social presence dimensions and information support on consumers' trust and shopping intentions
Jiang, Cuiqing
;
Rashid, Rao Muhammad
;
Wang, Jianfei
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 263-270
Persistent link: https://www.econbiz.de/10012115134
Saved in:
6
The effect of telepresence, social presence and involvement on consumer brand engagement : an empirical study of non-profit organizations
Algharabat, Raed
;
Rana, Nripendra P.
;
Dwivedi, Yogesh Kumar
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 139-149
Persistent link: https://www.econbiz.de/10011801885
Saved in:
7
Should new online stores invest in social media elements? : the effect of social presence on initial trust formation
Ogonowski, Andrzej
;
Montandon, Andrew
;
Botha, Elsamari
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
4
,
pp. 482-491
Persistent link: https://www.econbiz.de/10010388550
Saved in:
8
Exploring the influence mechanism of chatbot-expressed humor on service satisfaction in online customer service
Xie, Yuguang
;
Liang, Changyong
;
Zhou, Peiyu
;
Jiang, Li
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014460852
Saved in:
9
Factors influencing behavioral intentions in livestream shopping : a cross-cultural study
Ni, Shaowen
;
Ueichi, Hideo
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014460857
Saved in:
10
Can sharing with others whom consumers can't see increase their sense of community? : an examination of social presence on sharing platforms
Woo, Hongjoo
;
Shin, Daeun Chloe
;
Kim, Naeun
;
Tong, Zhenghao
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014460867
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