Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service management"
~subject:"Innovationsmanagement"
~subject:"Konsumentenverhalten"
~subject:"Service management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The operational implications o...
Similar by subject
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Innovationsmanagement
Konsumentenverhalten
Service management
Services
63
Dienstleistung
60
Dienstleistungsqualität
25
Dienstleistungssektor
25
Service industry
25
Service quality
25
Innovation
20
Beziehungsmarketing
15
Relationship marketing
15
Service innovation
15
Customer integration
12
Kundenintegration
12
Betriebliche Wertschöpfung
10
Customer satisfaction
10
Kundenzufriedenheit
10
Value creation
10
Dienstleistungsmanagement
9
Dienstleistungsinnovation
8
Business services
7
Customer service
7
Innovation management
7
Kundenservice
7
Unternehmensdienstleistung
7
Consumer behaviour
6
Customer experience
6
Forschung
6
Research
6
Co-creation
5
Dienstleistungsmarketing
5
New product development
5
Produktentwicklung
5
Robot
5
Roboter
5
Service experience
5
Service-Dominant Logic
5
Service-dominant logic
5
Services marketing
5
more ...
less ...
Online availability
All
Undetermined
5
Free
1
Type of publication
All
Article
20
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
21
Aufsatz in Zeitschrift
21
Case study
1
Collection of articles of several authors
1
Fallstudie
1
Sammelwerk
1
Language
All
English
21
Author
All
Edvardsson, Bo
2
Helkkula, Anu
2
Jaakkola, Elina
2
Aarikka-Stenroos, Leena
1
Alam, Intekhab Ian
1
Beltagui, Ahmad
1
Birgelen, Marcel van
1
Blazevic, Vera
1
Bloemer, Johanna M.
1
Brown, Stephen Walter
1
Campos, Jose Antonio
1
Candi, Marina
1
Caniëls, Marjolein
1
Chase, Richard B.
1
Chiu, Yen-Ting Helena
1
Dasu, Sriram
1
Díaz-Garrido, Eloísa
1
El-Manstrly, Dahlia
1
Gebauer, Heiko
1
Gomide, Eduardo H.
1
Halinen, Aino
1
Handrich, Matthias
1
Heidenreich, Sven
1
Hover, Katharina Maria
1
Hurmelinna-Laukkanen, Pia
1
Joglekar, Nitin
1
Lightfoot, Howard
1
Martín Peña, María Luz
1
Meiren, Thomas
1
Mendes, Glauco H. S.
1
Michel, Stefan
1
Nantes, José Flávio Diniz
1
Narvaiza, Lorea
1
Neghina, Carmen
1
Oliveira, Maicon Gouvea
1
Reynoso, Javier
1
Riedel, Johann
1
Ritala, Paavo
1
Rubalcaba-Bermejo, Luis
1
Rusanen, Helena
1
more ...
less ...
Published in...
All
Journal of service management
SpringerLink / Bücher
46
Journal of business research : JBR
36
The journal of services marketing
28
The service industries journal
25
International journal of innovation management
20
Journal of service research : JSR
16
Journal of retailing and consumer services
15
Research
15
Services marketing quarterly
15
Industrial marketing management : the international journal for industrial and high-tech firms
14
Forum Dienstleistungsmanagement
12
Springer eBook Collection / Business and Economics
12
International journal of hospitality management
11
Research policy : policy, management and economic studies of science, technology and innovation
11
The journal of business & industrial marketing
11
Journal of open innovation : technology, market, and complexity
10
Springer eBook Collection
10
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
9
International journal of production economics
9
Journal of service research
9
Industry and innovation
8
International journal of business innovation and research
8
International journal of technology management : IJTM
8
Journal of service theory and practice
8
Lehrbuch
8
The journal of technology transfer
8
Wissenschaft & Praxis
8
IEEE transactions on engineering management : EM
7
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
7
Schriften zum Produktionsmanagement
7
Technological forecasting & social change : an international journal
7
European review of service economics and management
6
Gabler Edition Wissenschaft
6
International journal of services and operations management
6
International journal of services technology and management
6
Service business
6
Technology analysis & strategic management
6
Technovation : the international journal of technological innovation, entrepreneurship and technology management
6
California management review
5
more ...
less ...
Source
All
ECONIS (ZBW)
21
Showing
1
-
10
of
21
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Protection for profiting from collaborative service innovation
Hurmelinna-Laukkanen, Pia
;
Ritala, Paavo
- In:
Journal of service management
21
(
2010
)
1
,
pp. 6-24
Persistent link: https://www.econbiz.de/10003964293
Saved in:
2
Characterising the concept of service experience
Helkkula, Anu
- In:
Journal of service management
22
(
2011
)
3
,
pp. 367-389
Persistent link: https://www.econbiz.de/10009239536
Saved in:
3
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
4
The co-creation experience from the customer perspective : its measurement and determinants
Verleye, Katrien
- In:
Journal of service management
26
(
2015
)
2
,
pp. 321-342
Persistent link: https://www.econbiz.de/10011401345
Saved in:
5
Having a strategy for new service development : does it really matter?
Edvardsson, Bo
;
Meiren, Thomas
;
Schäfer, Adrienne
; …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 25-44
Persistent link: https://www.econbiz.de/10009728604
Saved in:
6
Shaping, organizing, and rethinking service innovation : a multidimensional framework
Rubalcaba-Bermejo, Luis
;
Michel, Stefan
;
Sundbo, Jon
; …
- In:
Journal of service management
23
(
2012
)
5
,
pp. 696-715
Persistent link: https://www.econbiz.de/10009666540
Saved in:
7
Exploring the alignment between service strategy and service innovation
Lightfoot, Howard
;
Gebauer, Heiko
- In:
Journal of service management
22
(
2011
)
5
,
pp. 664-683
Persistent link: https://www.econbiz.de/10009406382
Saved in:
8
Innovative service perspectives
Strandvik, Tore Martin
(
contributor
)
-
2013
Persistent link: https://www.econbiz.de/10010196058
Saved in:
9
Accessing resources for service innovation : the critical role of network relationships
Rusanen, Helena
;
Halinen, Aino
;
Jaakkola, Elina
- In:
Journal of service management
25
(
2014
)
1
,
pp. 2-29
Persistent link: https://www.econbiz.de/10010260121
Saved in:
10
Setting the stage for service experience : design strategies for functional
services
Beltagui, Ahmad
;
Candi, Marina
;
Riedel, Johann
- In:
Journal of service management
27
(
2016
)
5
,
pp. 751-772
Persistent link: https://www.econbiz.de/10011553130
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
