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Venkat Ramaswamy : how value c...
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Customer integration
49
Kundenintegration
49
Betriebliche Wertschöpfung
35
Value creation
35
Beziehungsmarketing
33
Relationship marketing
33
Dienstleistungsqualität
23
Service quality
23
Consumer behaviour
17
Konsumentenverhalten
17
Dienstleistung
16
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Value co-creation
15
Dienstleistungssektor
14
Service industry
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Service-Dominant Logic
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Service-dominant logic
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Innovation
12
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Customer value
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Kundenwert
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Gesundheitswesen
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Health care system
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Customer satisfaction
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Social Web
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Social web
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Dienstleistungsmanagement
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Service management
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Business network
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Customer experience
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Health care
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Stakeholder
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Unternehmensnetzwerk
6
Communication
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5
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Innovation management
5
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Edvardsson, Bo
5
Jaakkola, Elina
5
Witell, Lars
5
Fisk, Raymond P.
3
Grönroos, Christian
3
Helkkula, Anu
3
Kandampully, Jay
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Kristensson, Per
3
Loureiro, Yuliya Komarova
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McColl-Kennedy, Janet R.
3
Patrício, Lia
3
Beirão, Gabriela
2
Bilstein, Nicola
2
Birgelen, Marcel van
2
Elg, Mattias
2
Engström, Jon
2
Gustafsson, Anders
2
Hodgkinson, Ian R.
2
Hogreve, Jens
2
Kabadayi, Sertan
2
Leroi-Werelds, Sara
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Mele, Cristina
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Reynoso, Javier
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Russo Spena, Tiziana
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Streukens, Sandra
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Tronvoll, Bård
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Bateman, Nicola
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Bilgihan, Anil
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Journal of service management
Journal of business research : JBR
433
Journal of business ethics : JOBE
407
SpringerLink / Bücher
266
Industrial marketing management : the international journal for industrial and high-tech firms
212
Corporate social responsibility and environmental management
194
Business strategy and the environment
190
Technological forecasting & social change : an international journal
183
International journal of project management : the journal of The International Project Management Association
110
Business & society
107
Tourism management : research, policies, practice
101
Springer eBook Collection
99
Journal of retailing and consumer services
98
Strategic management journal
89
International journal of production economics
86
The journal of business & industrial marketing
84
International journal of hospitality management
73
Working paper
73
Journal of business ethics : JBE
72
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
72
World Bank E-Library Archive
68
International journal of innovation management
64
Research policy : policy, management and economic studies of science, technology and innovation
64
California management review
62
International journal of value chain management : IJVCM
62
Journal of strategic marketing
60
The service industries journal
60
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
59
Business horizons
58
The journal of services marketing
57
Administrative Sciences : open access journal
56
Public management review
56
European management journal
54
IFPRI discussion paper
53
Cogent business & management
52
International journal of production research
51
Journal of marketing management : MM
51
Management decision : MD
51
Research
51
The journal of product innovation management : an international publication of the Product Development & Management Association
51
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ECONIS (ZBW)
67
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1
Value co-creation through social media : a multistakeholder, communication perspective
Ravazzani, Silvia
;
Hazée, Simon
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 589-600
Persistent link: https://www.econbiz.de/10013325717
Saved in:
2
Service as business logic : implications for value creation and marketing
Grönroos, Christian
;
Ravald, Annika
- In:
Journal of service management
22
(
2011
)
1
,
pp. 5-22
Persistent link: https://www.econbiz.de/10009010797
Saved in:
3
Co-creating service experience
Jaakkola, Elina
(
contributor
)
-
2015
Persistent link: https://www.econbiz.de/10011401228
Saved in:
4
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
5
The context of experience
Akaka, Melissa Archpru
;
Vargo, Stephen L.
;
Schau, Hope …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 206-223
Persistent link: https://www.econbiz.de/10011401324
Saved in:
6
Co-creating service experience practices
McColl-Kennedy, Janet R.
;
Cheung, Lilliemay
;
Ferrier, …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 249-275
Persistent link: https://www.econbiz.de/10011401339
Saved in:
7
Customer co-creation in service innovation : a matter of communication?
Gustafsson, Anders
;
Kristensson, Per
;
Witell, Lars
- In:
Journal of service management
23
(
2012
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10009619172
Saved in:
8
Practices and experiences : challenges and opportunities for value research
Helkkula, Anu
;
Kelleher, Carol
;
Pihlström, Minna
- In:
Journal of service management
23
(
2012
)
4
,
pp. 554-570
Persistent link: https://www.econbiz.de/10009619534
Saved in:
9
"Five Co-s" in innovating : a practice-based view
Russo Spena, Tiziana
;
Mele, Cristina
- In:
Journal of service management
23
(
2012
)
4
,
pp. 527-553
Persistent link: https://www.econbiz.de/10009619536
Saved in:
10
Modelling customer process activites in interactive value creation
Eichentopf, Thomas
;
Kleinaltenkamp, Michael
;
Stiphout, …
- In:
Journal of service management
22
(
2011
)
5
,
pp. 650-663
Persistent link: https://www.econbiz.de/10009406386
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