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Wertschöpfungstiefe : externe...
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Betriebliche Wertschöpfung
35
Value creation
35
Customer integration
21
Kundenintegration
21
Beziehungsmarketing
14
Relationship marketing
14
Value co-creation
14
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13
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Edvardsson, Bo
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Helkkula, Anu
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Beirão, Gabriela
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Fisk, Raymond P.
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Russo Spena, Tiziana
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Journal of service management
Journal of business research : JBR
219
SpringerLink / Bücher
194
Industrial marketing management : the international journal for industrial and high-tech firms
149
Technological forecasting & social change : an international journal
92
Springer eBook Collection
74
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
64
World Bank E-Library Archive
62
International journal of value chain management : IJVCM
60
The journal of business & industrial marketing
58
International journal of production economics
51
Journal of retailing and consumer services
51
Journal of business ethics : JOBE
49
Working paper
49
Strategic management journal
47
IFPRI discussion paper
46
Competition & change : the journal of global business and political economy
43
Policy research working paper : WPS
42
Journal of creating value
40
NBER working paper series
40
Food policy : economics planning and politics of food and agriculture
38
International journal of production research
38
ERIA discussion paper series
37
The world economy : the leading journal on international economic relations
37
World Bank Policy Research Working Paper
37
Health marketing quarterly
35
IDE discussion papers
35
NBER Working Paper
34
Research
34
The service industries journal
34
Business strategy and the environment
33
California management review
33
Gabler Edition Wissenschaft
33
Marketing theory
33
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
32
Springer eBook Collection / Business and Economics
32
Working paper / National Bureau of Economic Research, Inc.
32
Working papers / ADB Institute
32
CESifo working papers
31
Journal of international management
30
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ECONIS (ZBW)
35
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1
Service as business logic : implications for value creation and marketing
Grönroos, Christian
;
Ravald, Annika
- In:
Journal of service management
22
(
2011
)
1
,
pp. 5-22
Persistent link: https://www.econbiz.de/10009010797
Saved in:
2
Co-creating service experience
Jaakkola, Elina
(
contributor
)
-
2015
Persistent link: https://www.econbiz.de/10011401228
Saved in:
3
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
4
The context of experience
Akaka, Melissa Archpru
;
Vargo, Stephen L.
;
Schau, Hope …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 206-223
Persistent link: https://www.econbiz.de/10011401324
Saved in:
5
Co-creating service experience practices
McColl-Kennedy, Janet R.
;
Cheung, Lilliemay
;
Ferrier, …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 249-275
Persistent link: https://www.econbiz.de/10011401339
Saved in:
6
Customer co-creation in service innovation : a matter of communication?
Gustafsson, Anders
;
Kristensson, Per
;
Witell, Lars
- In:
Journal of service management
23
(
2012
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10009619172
Saved in:
7
Practices and experiences : challenges and opportunities for value research
Helkkula, Anu
;
Kelleher, Carol
;
Pihlström, Minna
- In:
Journal of service management
23
(
2012
)
4
,
pp. 554-570
Persistent link: https://www.econbiz.de/10009619534
Saved in:
8
"Five Co-s" in innovating : a practice-based view
Russo Spena, Tiziana
;
Mele, Cristina
- In:
Journal of service management
23
(
2012
)
4
,
pp. 527-553
Persistent link: https://www.econbiz.de/10009619536
Saved in:
9
Modelling customer process activites in interactive value creation
Eichentopf, Thomas
;
Kleinaltenkamp, Michael
;
Stiphout, …
- In:
Journal of service management
22
(
2011
)
5
,
pp. 650-663
Persistent link: https://www.econbiz.de/10009406386
Saved in:
10
Social layers of customer-to-customer value co-creation
Rihova, Ivana
;
Buhalis, Dimitrios
;
Moital, Miguel
; …
- In:
Journal of service management
24
(
2013
)
5
,
pp. 553-566
Persistent link: https://www.econbiz.de/10010196051
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