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~isPartOf:"Journal of service management"
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Value co-creation
16
Betriebliche Wertschöpfung
15
Customer integration
15
Kundenintegration
15
Value creation
15
Beziehungsmarketing
12
Relationship marketing
12
Customer value
8
Dienstleistungsqualität
8
Kundenwert
8
Service quality
8
Consumer behaviour
6
Customer participation
6
Konsumentenverhalten
6
Dienstleistung
5
Service-Dominant Logic
5
Service-dominant logic
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Services
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Dienstleistungssektor
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Service industry
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Customer satisfaction
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Health care system
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Unternehmensnetzwerk
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Communication
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Customer experience
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Electronic Commerce
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Health care
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Innovation management
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Innovationsmanagement
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Internet marketing
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2
Marketingmanagement
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Journal of service management
Journal of business research : JBR
72
Industrial marketing management : the international journal for industrial and high-tech firms
47
Journal of retailing and consumer services
34
The journal of business & industrial marketing
26
The service industries journal
21
Service business
17
The journal of services marketing
17
International journal of hospitality management
15
Journal of Service Management
13
Marketing theory
13
International journal of contemporary hospitality management
12
Journal of service theory and practice
11
Journal of Service Theory and Practice
10
Journal of service theory and practice : JSTP
9
Public management review
9
Journal of Services Marketing
8
Journal of service research
8
Technological forecasting & social change : an international journal
8
jbm - Journal of Business Market Management
8
Journal of hospitality marketing & management
7
Journal of strategic marketing
7
Tourism management : research, policies, practice
7
European Sport management quarterly : ESMQ
6
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
6
Journal of Business & Industrial Marketing
6
Journal of creating value
6
Journal of marketing
6
Journal of marketing management : JMM ; journal of the Academy of Marketing
6
Journal of marketing management : MM
6
Journal of service research : JSR
6
AMS review : official publication of the Academy of Marketing Science
5
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
5
Business horizons
5
European management journal
5
Industrial Management & Data Systems
5
International Journal of Contemporary Hospitality Management
5
International journal of production research
5
International journal of quality and service sciences
5
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
5
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ECONIS (ZBW)
22
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1
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1
A process-output classification for customer participation in services
Dong, Beibei
;
Sivakumar, K.
- In:
Journal of service management
26
(
2015
)
5
,
pp. 726-750
Persistent link: https://www.econbiz.de/10011503557
Saved in:
2
Explaining social exchanges in information-based online communities (IBOCs)
Benoit, Sabine
;
Bilstein, Nicola
;
Hogreve, Jens
; …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 460-480
Persistent link: https://www.econbiz.de/10011563614
Saved in:
3
Customer fairness perceptions in augmented reality-based online services
Christ-Brendemühl, Sonja
;
Schaarschmidt, Mario
- In:
Journal of service management
33
(
2022
)
1
,
pp. 9-32
Persistent link: https://www.econbiz.de/10012797603
Saved in:
4
Customer participation management : developing a comprehensive framework and a research agenda
Mustak, Mekhail
;
Jaakkola, Elina
;
Halinen, Aino
; …
- In:
Journal of service management
27
(
2016
)
3
,
pp. 250-275
Persistent link: https://www.econbiz.de/10011583407
Saved in:
5
A tribute to Dr Pierre Eiglier : a service field founder with timeless service wisdom
Bowen, David E.
- In:
Journal of service management
34
(
2023
)
1
,
pp. 1-9
Persistent link: https://www.econbiz.de/10013537612
Saved in:
6
Better together : involving consumers in the ideation, creation and dissemination of transformative value
Bilstein, Nicola
;
Verlegh, Peeter
;
Klostermann, Jan
; …
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 520-530
Persistent link: https://www.econbiz.de/10013325696
Saved in:
7
The context of experience
Akaka, Melissa Archpru
;
Vargo, Stephen L.
;
Schau, Hope …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 206-223
Persistent link: https://www.econbiz.de/10011401324
Saved in:
8
Social layers of customer-to-customer value co-creation
Rihova, Ivana
;
Buhalis, Dimitrios
;
Moital, Miguel
; …
- In:
Journal of service management
24
(
2013
)
5
,
pp. 553-566
Persistent link: https://www.econbiz.de/10010196051
Saved in:
9
Toward a service ecosystem perspective at the base of the pyramid
Letaifa, Soumaya Ben
;
Reynoso, Javier
- In:
Journal of service management
26
(
2015
)
5
,
pp. 684-705
Persistent link: https://www.econbiz.de/10011503547
Saved in:
10
Understanding value co-creation in complex services with many actors
Pinho, Nelson
;
Beirão, Gabriela
;
Patrício, Lia
;
Fisk, …
- In:
Journal of service management
25
(
2014
)
4
,
pp. 470-493
Persistent link: https://www.econbiz.de/10010405220
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