Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Back to the future: Using mark...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer value
16
Kundenwert
16
Betriebliche Wertschöpfung
15
Value creation
15
Beziehungsmarketing
13
Relationship marketing
13
Customer integration
11
Kundenintegration
11
Consumer behaviour
8
Konsumentenverhalten
8
Marketing theory
8
Marketingtheorie
8
Value co-creation
8
Service-Dominant Logic
7
Service-dominant logic
7
Dienstleistungsqualität
5
Marketing management
5
Marketingmanagement
5
Service quality
5
Dienstleistungsmanagement
4
Dienstleistungsmarketing
4
Service management
4
Services marketing
4
Co-creation
3
Dienstleistung
3
Gesundheitswesen
3
Health care system
3
Innovation
3
Services
3
Value
3
Communication
2
Customer experience
2
Customer satisfaction
2
Customer-dominant logic
2
Innovation management
2
Innovationsmanagement
2
Kundenzufriedenheit
2
Lieferantenmanagement
2
Mobile communications
2
Mobilkommunikation
2
more ...
less ...
Online availability
All
Undetermined
10
Type of publication
All
Article
24
Type of publication (narrower categories)
All
Article in journal
24
Aufsatz in Zeitschrift
24
Language
All
English
24
Author
All
Edvardsson, Bo
3
Grönroos, Christian
3
Helkkula, Anu
2
Leroi-Werelds, Sara
2
Mickelsson, Karl-Jacob
2
Aarikka-Stenroos, Leena
1
Akaka, Melissa Archpru
1
Akpinar, Ezgi
1
Aksoy, Pelin
1
Anderson, Laurel
1
Arteaga, Francisco
1
Bateman, Nicola
1
Beirão, Gabriela
1
Bilstein, Nicola
1
Birgelen, Marcel van
1
Buhalis, Dimitrios
1
Buxton, Rosamnd Chester
1
Calabretta, Giulia
1
Del Chiappa, Giacomo
1
Diehl, Sandra
1
Driessen, Paul H.
1
Elg, Mattias
1
Fisk, Raymond P.
1
Gallarza, Martina G.
1
Gil Saura, Irene
1
Gouthro, Mary Beth
1
Grohs, Reinhard
1
Grönroos, Evert
1
Gummerus, Johanna
1
Gummesson, Evert
1
Hannibal, Claire
1
Heinonen, Kristina
1
Hellén, Katarina
1
Hillebrand, Bas
1
Hodgkinson, Ian R.
1
Hogan, Suellen J.
1
Holbrook, Morris B.
1
Humphreys, Ashlee
1
Jaakkola, Elina
1
Joosten, Herm
1
more ...
less ...
Published in...
All
Journal of service management
Industrial marketing management : the international journal for industrial and high-tech firms
145
Journal of business research : JBR
126
SpringerLink / Bücher
106
Marketing theory
101
Journal of historical research in marketing
86
Journal of marketing management : MM
79
European Journal of Marketing
77
Journal of the Academy of Marketing Science
71
Journal of macromarketing : examining the interactions among markets, marketing, and society
59
Journal of marketing
49
Journal of retailing and consumer services
48
European journal of marketing : EJM
41
Legends in marketing
40
The journal of business & industrial marketing
40
Springer eBook Collection / Business and Economics
39
AMS review : official publication of the Academy of Marketing Science
38
Journal of marketing research : JMR
38
Journal of Historical Research in Marketing
36
International journal of hospitality management
35
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
34
Developments in Marketing Science: Proceedings of the Academy of Marketing Science
32
Marketing Intelligence & Planning
32
Gabler Edition Wissenschaft
31
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
31
Journal of strategic marketing
31
Marketing : ZFP ; journal of research and management
31
Strategic Direction
31
The service industries journal
30
History of marketing thought ; Volume 1
28
History of marketing thought ; Volume 2
24
Journal of macromarketing
24
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
23
The journal of services marketing
23
Review of marketing research
22
SAGE library in marketing
22
Journal of customer behaviour
21
Journal of marketing management : JMM ; journal of the Academy of Marketing
21
Lehrbuch
20
Marketing intelligence & planning
20
more ...
less ...
Source
All
ECONIS (ZBW)
24
Showing
1
-
10
of
24
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A customer-dominant logic of service
Heinonen, Kristina
;
Strandvik, Tore
;
Mickelsson, Karl-Jacob
- In:
Journal of service management
21
(
2010
)
4
,
pp. 531-548
Persistent link: https://www.econbiz.de/10008656284
Saved in:
2
Consumer perceptions of service constellations : implications for service innovation
Riel, Allard C. R. van
;
Calabretta, Giulia
;
Driessen, …
- In:
Journal of service management
24
(
2013
)
3
,
pp. 314-329
Persistent link: https://www.econbiz.de/10009765052
Saved in:
3
Value fusion : the blending of consumer and firm value in the distinct context of mobile technologies and social media
Larivière, Bart
;
Joosten, Herm
;
Malthouse, Edward C.
; …
- In:
Journal of service management
24
(
2013
)
3
,
pp. 268-293
Persistent link: https://www.econbiz.de/10009765057
Saved in:
4
Social layers of customer-to-customer value co-creation
Rihova, Ivana
;
Buhalis, Dimitrios
;
Moital, Miguel
; …
- In:
Journal of service management
24
(
2013
)
5
,
pp. 553-566
Persistent link: https://www.econbiz.de/10010196051
Saved in:
5
Customer activity in service
Mickelsson, Karl-Jacob
- In:
Journal of service management
24
(
2013
)
5
,
pp. 534-552
Persistent link: https://www.econbiz.de/10010196052
Saved in:
6
The impact of customer value types on customer outcomes for different retail formats
Willems, Kim
;
Leroi-Werelds, Sara
;
Swinnen, Gilbert
- In:
Journal of service management
27
(
2016
)
4
,
pp. 591-618
Persistent link: https://www.econbiz.de/10011563715
Saved in:
7
Understanding value co-creation in complex services with many actors
Pinho, Nelson
;
Beirão, Gabriela
;
Patrício, Lia
;
Fisk, …
- In:
Journal of service management
25
(
2014
)
4
,
pp. 470-493
Persistent link: https://www.econbiz.de/10010405220
Saved in:
8
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
9
The role of staff engagement in facilitating staff-led value co-creation
Merrilees, Bill
;
Miller, Dale
;
Yakimova, Raisa
- In:
Journal of service management
28
(
2017
)
2
,
pp. 250-264
Persistent link: https://www.econbiz.de/10011704036
Saved in:
10
The changing role of the health care customer : review, synthesis and research agenda
McColl-Kennedy, Janet R.
;
Snyder, Hannah
;
Elg, Mattias
; …
- In:
Journal of service management
28
(
2017
)
1
,
pp. 2-33
Persistent link: https://www.econbiz.de/10011654983
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
