Similar Search Results

Huang, Wen Hsien - In: Journal of service management 21 (2010) 2, pp. 191-211

Persistent link: https://www.econbiz.de/10003987098

Varela Neira, Concepción; Vázquez Casielles, Rodolfo; … - In: Journal of service management 21 (2010) 1, pp. 45-68

Persistent link: https://www.econbiz.de/10003964392

Arbore, Alessandro; Busacca, Bruno - In: Journal of service management 22 (2011) 3, pp. 409-430

Persistent link: https://www.econbiz.de/10009239534

McColl-Kennedy, Janet R.; Cheung, Lilliemay; Ferrier, … - In: Journal of service management 26 (2015) 2, pp. 249-275

Persistent link: https://www.econbiz.de/10011401339

Ponsignon, Frederic; Klaus, Philipp; Maull, Roger S. - In: Journal of service management 26 (2015) 2, pp. 295-320

Persistent link: https://www.econbiz.de/10011401343

Delcourt, Cécile; Gremler, Dwayne D.; Riel, Allard C. … - In: Journal of service management 24 (2013) 1, pp. 5-24

Persistent link: https://www.econbiz.de/10009728608

Xu, Yingzi; Marshall, Roger; Edvardsson, Bo; Tronvoll, Bård - In: Journal of service management 25 (2014) 3, pp. 369-387

Persistent link: https://www.econbiz.de/10010384971

Keiningham, Timothy; Aksoy, Lerzan; Malthouse, Edward C.; … - In: Journal of service management 25 (2014) 3, pp. 310-333

Persistent link: https://www.econbiz.de/10010384976

Heskett, James L. - In: Journal of service management 25 (2014) 3, pp. 298-309

Persistent link: https://www.econbiz.de/10010384977

Gazzoli, Gabriel; Hancer, Murat; Kim, Peter Beomcheol - In: Journal of service management 24 (2013) 4, pp. 382-400

Persistent link: https://www.econbiz.de/10009790197