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Artificial intelligence
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Journal of service research
Technological forecasting & social change : an international journal
149
NBER working paper series
141
Journal of business research : JBR
129
Springer eBook Collection
128
International journal of production research
126
European journal of operational research : EJOR
92
Discussion papers / CEPR
68
Discussion paper series / IZA
67
Finance research letters
63
Working paper / National Bureau of Economic Research, Inc.
61
Computational economics
60
Premier reference source
59
Decision analytics journal
52
Journal of risk and financial management : JRFM
50
Risks : open access journal
50
Working paper
46
NBER Working Paper
45
Energy economics
44
International journal of forecasting
44
Journal of financial services marketing
43
Journal of business ethics : JBE
42
Journal of the Academy of Marketing Science
42
Electronic markets : EM ; the international journal of electronic commerce and business media
41
Industrial marketing management : the international journal for industrial and high-tech firms
41
Management science : journal of the Institute for Operations Research and the Management Sciences
40
Journal of forecasting
38
CESifo working papers
37
Amfiteatru economic : an economic and business research periodical
36
Operations research
36
Psychology & marketing
35
Business horizons
34
Discussion paper
34
IZA Discussion Papers
34
Journal of information & knowledge management : JIKM
33
Computers & operations research : and their applications to problems of world concern ; an international journal
32
Journal of open innovation : technology, market, and complexity
32
Journal of retailing and consumer services
32
IEEE transactions on engineering management : EM
30
International journal of production economics
30
International review of financial analysis
29
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ECONIS (ZBW)
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1
Service-sales ambidexterity : evidence, practice, and opportunities for future research
Ruyter, Ko de
;
Keeling, Debbie Isobel
;
Yu, Ting
- In:
Journal of service research
23
(
2020
)
1
,
pp. 13-21
Persistent link: https://www.econbiz.de/10012183571
Saved in:
2
Engaged to a robot? : the role of AI in service
Huang, Ming-Hui
;
Rust, Roland T.
- In:
Journal of service research
24
(
2021
)
1
,
pp. 30-41
Persistent link: https://www.econbiz.de/10012426758
Saved in:
3
One-voice strategy for customer engagement
Singh, Jagdip
;
Nambisan, Satish
;
Bridge, R. Gary
; …
- In:
Journal of service research
24
(
2021
)
1
,
pp. 42-65
Persistent link: https://www.econbiz.de/10012426761
Saved in:
4
A strategic framework for task automation in professional services
Sampson, Scott
- In:
Journal of service research
24
(
2021
)
1
,
pp. 122-140
Persistent link: https://www.econbiz.de/10012426766
Saved in:
5
Personalized communication as a platform for service inclusion? : initial insights into interpersonal and AI-based personalization for stigmatized consumers
Mende, Martin
;
Scott, Maura L.
;
Ubal, Valentina O.
; …
- In:
Journal of service research
27
(
2024
)
1
,
pp. 28-48
Persistent link: https://www.econbiz.de/10014580389
Saved in:
6
Moving service research forward
Huang, Ming-Hui
;
Malthouse, Edward
;
Noble, Stephanie
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 459-461
Persistent link: https://www.econbiz.de/10012662578
Saved in:
7
AI service and emotion : editorial
Bagozzi, Richard P.
;
Brady, Michael K.
;
Huang, Ming-Hui
- In:
Journal of service research
25
(
2022
)
4
,
pp. 499-504
Persistent link: https://www.econbiz.de/10013395989
Saved in:
8
How smart should a service robot be?
Schepers, Jeroen
;
Belanche, Daniel
;
Casaló, Luis V.
; …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 565-582
Persistent link: https://www.econbiz.de/10013395997
Saved in:
9
Can (A)I give you a ride? : development and validation of the cruise framework for autonomous vehicle services
Osburg, Victoria-Sophie
;
Yoganathan, Vignesh
;
Kunz, …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 630-648
Persistent link: https://www.econbiz.de/10013396026
Saved in:
10
Do you mind if I ask you a personal question? : how AI service agents alter consumer self-disclosure
Kim, Tae Woo
;
Jiang, Li
;
Duhachek, Adam
;
Lee, Hyejin
; …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 649-666
Persistent link: https://www.econbiz.de/10013396030
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