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The impact of tour service performance on tourist satisfaction and behavioral intentions : a study of Chinese tourists in Hong Kong
Chan, Andrew; Hsu, Cathy H. C.; Baum, Tom - In: Journal of travel and tourism marketing 32 (2015) 1/2, pp. 18-33
Persistent link: https://www.econbiz.de/10011312616
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Exploring the relationships between tourist perceptions and the service quality of B&Bs
Lin, Chin-feng; Shiu, Huei-jen; Wu, Meng-ying - In: Journal of travel and tourism marketing 29 (2012) 5/6, pp. 585-598
Persistent link: https://www.econbiz.de/10009627534
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Effects of tour guide interpretation and tourist satisfaction on destination loyalty in Taiwan's Kinmen battlefield tourism : perceived playfulness and perceived flow as moderators
Kuo, Nien-Te; Chang, Kuo-Chien; Cheng, Yi-Sung; Lin, … - In: Journal of travel and tourism marketing 33 (2016), pp. 103-122
Persistent link: https://www.econbiz.de/10011485033
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Understanding the exhibition attendees' evaluation of their experiences : a comparison between high versus low mindful visitors
Choe, Yeongbae; Lee, Sang Min; Kim, Dae-Kwan - In: Journal of travel and tourism marketing 31 (2014) 7/8, pp. 899-914
Persistent link: https://www.econbiz.de/10010469216
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The evolution of expectations of and attitudes toward online travel agencies over time
Ha, Hong Youl; Janda, Swinder - In: Journal of travel and tourism marketing 33 (2016) 7/9, pp. 966-980
Persistent link: https://www.econbiz.de/10011627393
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A model of brand prestige formation in the casino industry
Hwang, Jinsoo; Han, Heesup - In: Journal of travel and tourism marketing 33 (2016) 7/9, pp. 1106-1123
Persistent link: https://www.econbiz.de/10011627469
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Well-known or well-liked? : the effects of brand reputation on customers' responses to service failure
Liu, Mengzhen; Xiong, Wei - In: Journal of travel and tourism marketing 40 (2023) 3, pp. 221-241
Persistent link: https://www.econbiz.de/10014369784
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Investigating differences in antecedents to value between first-time and repeat festival-goers
Lee, Jin-soon; Lee, Choong-Ki; Yoon, Yooshik - In: Journal of travel and tourism marketing 26 (2009) 7, pp. 688-702
Persistent link: https://www.econbiz.de/10003930963
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Service failure and recovery in a strategic airline alliance context : interplay of locus of service failure and social identity
Weber, Karin; Sparks, Beverley - In: Journal of travel and tourism marketing 27 (2010) 6, pp. 547-564
Persistent link: https://www.econbiz.de/10008737059
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Relating the zone of tolerance to service failure in the hospitality industry
Zainol, Noor Azimin; Lockwood, Andrew; Kutsch, Elmar - In: Journal of travel and tourism marketing 27 (2010) 3, pp. 324-333
Persistent link: https://www.econbiz.de/10003985079