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~isPartOf:"Journal of travel research : a quarterly publication of the Travel and Tourism Research Association"
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
Journal of business research : JBR
637
Journal of retailing and consumer services
500
International journal of hospitality management
426
Industrial marketing management : the international journal for industrial and high-tech firms
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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European journal of marketing : EJM
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International Journal of Bank Marketing
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Journal of the Academy of Marketing Science
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The journal of business & industrial marketing
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International journal of contemporary hospitality management
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Journal of marketing management : MM
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Journal of marketing
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MPRA Paper
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Kajian ekonomi Malaysia : journal of the Malaysian Economic Association
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Asia Pacific journal of marketing and logistics
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Europäische Hochschulschriften / 5
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International Journal of Productivity and Performance Management
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International journal of economics and financial issues : IJEFI
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Psychology & marketing
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Journal of marketing communications
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The TQM journal : the international review of organizational improvement
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Services marketing quarterly
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International Journal of Contemporary Hospitality Management
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International journal of productivity and quality management : IJPQM
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1
A model of travel itineraries
Oppermann, Martin
- In:
Journal of travel research : a quarterly publication of …
33
(
1995
)
4
,
pp. 57-61
Persistent link: https://www.econbiz.de/10001182615
Saved in:
2
Measuring quality of information services : combining mystery shopping and customer satisfaction research to assess the performance of tourist offices
Minghetti, Valeria
;
Celotto, Emilio
- In:
Journal of travel research : a quarterly publication of …
53
(
2014
)
5
,
pp. 565-580
Persistent link: https://www.econbiz.de/10010400560
Saved in:
3
The impacts of service failure and recovery efforts on airline customers’ emotions and satisfaction
Xu, Xun
;
Liu, Wenhui
;
Gursoy, Dogan
- In:
Journal of travel research : a quarterly publication of …
58
(
2019
)
6
,
pp. 1034-1051
Persistent link: https://www.econbiz.de/10012050714
Saved in:
4
Technology readiness and customer satisfaction with travel technologies : a cross-country investigation
Wang, Ying
;
So, Kevin Kam Fung
;
Sparks, Beverley
- In:
Journal of travel research : a quarterly publication of …
56
(
2017
)
5
,
pp. 563-577
Persistent link: https://www.econbiz.de/10011687294
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5
Asymmetrical influences of service robots' perceived performance on overall customer satisfaction : an empirical investigation leveraging online reviews
Borghi, Matteo
;
Mariani, Marcello M.
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
5
,
pp. 1086-1111
Persistent link: https://www.econbiz.de/10014582437
Saved in:
6
The effect of tourism services on travelers' quality of life
Neal, Janet D.
;
Uysal, Muzaffer
;
Sirgy, M. Joseph
- In:
Journal of travel research : a quarterly publication of …
46
(
2007
)
2
,
pp. 154-163
Persistent link: https://www.econbiz.de/10003860839
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7
Customer satisfaction with alpine ski areas : the moderating effects of personal, situational, and product factors
Matzler, Kurt
;
Füller, Johann
;
Renzl, Birgit
;
Herting, …
- In:
Journal of travel research : a quarterly publication of …
46
(
2008
)
4
,
pp. 403-413
Persistent link: https://www.econbiz.de/10003860930
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8
A multifaced analysis of tourism satisfaction
Neal, Janet D.
;
Gursoy, Dogan
- In:
Journal of travel research : a quarterly publication of …
47
(
2008
)
1
,
pp. 53-62
Persistent link: https://www.econbiz.de/10003870206
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9
Measuring guest satisfaction and competitive position in the hospitality and tourism industry : an application of stance-shift analysis to travel blog narratives
Crotts, John C.
;
Mason, Peyton R.
;
Davis, Boyd
- In:
Journal of travel research : a quarterly publication of …
48
(
2009/10
)
2
,
pp. 139-151
Persistent link: https://www.econbiz.de/10003917930
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10
The quality of guest comment cards : an empirical study of US lodging chains
Bartkus, Kenneth R.
;
Howell, Roy D.
;
Hills, Stacey Barlow
; …
- In:
Journal of travel research : a quarterly publication of …
48
(
2009/10
)
2
,
pp. 162-176
Persistent link: https://www.econbiz.de/10003917936
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