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Modeling purchasing behavior with sudden "Death" : a flexible customer lifetime model
Bemmaor, Albert C.; Glady, Nicolas - In: Management science : journal of the Institute for … 58 (2012) 5, pp. 1012-1021
Persistent link: https://www.econbiz.de/10009553483
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Comment on modeling purchasing behavior with sudden "death" : a flexible customer lifetime model”
Adler, Jost - In: Management science : journal of the Institute for … 69 (2023) 3, pp. 1929-1930
Persistent link: https://www.econbiz.de/10014305186
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The effects of tip recommendations on customer tipping, satisfaction, repatronage, and spending
Alexander, Damon; Boone, Christopher; Lynn, Michael - In: Management science : journal of the Institute for … 67 (2021) 1, pp. 146-165
Persistent link: https://www.econbiz.de/10012435258
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Measuring the effect of queues on customer purchases
Lu, Yina; Musalem, Andrés; Olivares, Marcelo; … - In: Management science : journal of the Institute for … 59 (2013) 8, pp. 1743-1763
Persistent link: https://www.econbiz.de/10009788989
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The customer may not always be right : customer compatibility and service performance
Buell, Ryan W.; Campbell, Dennis W.; Frei, Frances X. - In: Management science : journal of the Institute for … 67 (2021) 3, pp. 1468-1488
Persistent link: https://www.econbiz.de/10012505994
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Service design for a holistic customer experience : a process framework
Bellos, Ioannis - In: Management science : journal of the Institute for … 67 (2021) 3, pp. 1718-1736
Persistent link: https://www.econbiz.de/10012506026
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The effect of self-control on the construction of risk perceptions
Jia, Jayson S.; Khan, Uzma; Litt, Ab - In: Management science : journal of the Institute for … 61 (2015) 9, pp. 2259-2280
Persistent link: https://www.econbiz.de/10011372428
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Social risk and the dimensionality of intentions
Butler, Jeffrey; Miller, Joshua B. - In: Management science : journal of the Institute for … 64 (2018) 6, pp. 2787-2796
Persistent link: https://www.econbiz.de/10011879026
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The primacy of "what" over "how much" : how type and quantity shape healthiness perceptions of food portions
Liu, Peggy J.; Haws, Kelly L.; Scherr, Karen; Redden, … - In: Management science : journal of the Institute for … 65 (2019) 7, pp. 3353-3381
Persistent link: https://www.econbiz.de/10012039997
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Pricing when customers have limited attention
Boyacı, Tamer; Akçay, Yalçın - In: Management science : journal of the Institute for … 64 (2018) 7, pp. 2995-3014
Persistent link: https://www.econbiz.de/10011899700