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~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
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Consumer behaviour
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Management science : journal of the Institute for Operations Research and the Management Sciences
Journal of business research : JBR
2,304
Journal of retailing and consumer services
2,103
International journal of hospitality management
1,164
International journal of consumer studies
781
NBER working paper series
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Psychology & marketing
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Working paper / National Bureau of Economic Research, Inc.
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Journal of consumer research : JCR ; an interdisciplinary bimonthly
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566
Tourism management : research, policies, practice
528
The service industries journal
501
European Journal of Marketing
486
SpringerLink / Bücher
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Asia Pacific journal of marketing and logistics
444
Journal of travel and tourism marketing
437
Journal of Consumer Marketing
415
The journal of services marketing
407
The journal of product & brand management
404
Journal of Services Marketing
396
European journal of marketing : EJM
395
Journal of marketing research : JMR
392
International journal of contemporary hospitality management
391
Cogent business & management
385
The journal of brand management : an international journal
375
Journal of business ethics : JOBE
371
Journal of marketing management : MM
365
Journal of retailing
364
Journal of the Academy of Marketing Science
353
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
351
Journal of marketing
348
Journal of hospitality marketing & management
346
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
336
Journal of international consumer marketing
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
330
Journal of consumer behaviour : an international research review
327
Marketing letters : a journal of research in marketing
325
Journal of marketing communications
317
Marketing intelligence & planning
311
International journal of retail & distribution management
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ECONIS (ZBW)
409
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1
Consumer boycotts, country of origin, and product competition : evidence from China’s automobile market
Sun, Qi
;
Wu, Fang
;
Li, Shanjun
;
Grewal, Rajdeep
- In:
Management science : journal of the Institute for …
67
(
2021
)
9
,
pp. 5857-5877
Persistent link: https://www.econbiz.de/10012650178
Saved in:
2
The effects of tip recommendations on customer tipping, satisfaction, repatronage, and spending
Alexander, Damon
;
Boone, Christopher
;
Lynn, Michael
- In:
Management science : journal of the Institute for …
67
(
2021
)
1
,
pp. 146-165
Persistent link: https://www.econbiz.de/10012435258
Saved in:
3
Measuring the effect of queues on customer purchases
Lu, Yina
;
Musalem, Andrés
;
Olivares, Marcelo
; …
- In:
Management science : journal of the Institute for …
59
(
2013
)
8
,
pp. 1743-1763
Persistent link: https://www.econbiz.de/10009788989
Saved in:
4
The customer may not always be right : customer compatibility and service performance
Buell, Ryan W.
;
Campbell, Dennis W.
;
Frei, Frances X.
- In:
Management science : journal of the Institute for …
67
(
2021
)
3
,
pp. 1468-1488
Persistent link: https://www.econbiz.de/10012505994
Saved in:
5
Service design for a holistic customer experience : a process framework
Bellos, Ioannis
- In:
Management science : journal of the Institute for …
67
(
2021
)
3
,
pp. 1718-1736
Persistent link: https://www.econbiz.de/10012506026
Saved in:
6
Egregiousness and
boycott
intensity : evidence from the BP Deepwater Horizon oil spill
Wang, Zhongmin
;
Lee, Alvin
;
Polonsky, Michael J.
- In:
Management science : journal of the Institute for …
64
(
2018
)
1
,
pp. 149-163
Persistent link: https://www.econbiz.de/10011819229
Saved in:
7
Managing retention in service relationships
Aflaki, Sam
;
Popescu, Ioana
- In:
Management science : journal of the Institute for …
60
(
2014
)
2
,
pp. 415-433
Persistent link: https://www.econbiz.de/10010258805
Saved in:
8
Segmentation of spatially dependent geographical units : model and application
Govind, Rahul
;
Chatterjee, Rabikar
;
Mittal, Vikas
- In:
Management science : journal of the Institute for …
64
(
2018
)
4
,
pp. 1941-1956
Persistent link: https://www.econbiz.de/10011855763
Saved in:
9
Consumer return policies in omnichannel operations
Nageswaran, Leela
;
Cho, Soo-Haeng
;
Scheller-Wolf, Alan
- In:
Management science : journal of the Institute for …
66
(
2020
)
12
,
pp. 5558-5575
Persistent link: https://www.econbiz.de/10012391392
Saved in:
10
Service capacity and price promotion wars
Bae, Junhyun
;
Chen, Li
;
Yao, Shiqing
- In:
Management science : journal of the Institute for …
68
(
2022
)
12
,
pp. 8757-8772
Persistent link: https://www.econbiz.de/10014284790
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