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The effects of inter-role conflicts on turnover intention among frontline service providers : does gender matter?
Huang, Min-hsin; Cheng, Zhao-hong - In: The service industries journal 32 (2012) 3/4, pp. 367-381
Persistent link: https://www.econbiz.de/10009510682
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Error management culture : impact on cohesion, stress, and turnover intentions
Guchait, Priyanko; Paşamehmetoğlu, Ayşın; Madera, Juan - In: The service industries journal 36 (2016) 3/4, pp. 124-141
Persistent link: https://www.econbiz.de/10011564530
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Extra- and intra-organizational drivers of workplace diviance
Walsh, Gianfranco - In: The service industries journal 34 (2014) 14, pp. 1134-1153
Persistent link: https://www.econbiz.de/10010412907
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Explicating customer orientation's influence on frontline employee satisfaction
Briggs, Elten; Jaramillo, Fernando; Noboa, Fabrizio - In: The service industries journal 35 (2015) 3, pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
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Effective coping strategies for stressed frontline employees in service occupations : outcomes and drivers
Selzer, Veronika Luisa; Schumann, Jan Hendrik; … - In: The service industries journal 41 (2021) 5/6, pp. 382-399
Persistent link: https://www.econbiz.de/10012498580
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Job demand stressors and employees' creativity : a within-person approach to dealing with hindrance and challenge stressors at the airport environment
Antwi, Collins Opoku; Fan, Chong-jun; Aboagye, Michael Osei - In: The service industries journal 39 (2019) 3/4, pp. 250-278
Persistent link: https://www.econbiz.de/10012203283
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Stressors, work engagement and their effects on hotel employee outcomes
Olugbade, Olusegun A.; Karatepe, Osman M. - In: The service industries journal 39 (2019) 3/4, pp. 279-298
Persistent link: https://www.econbiz.de/10012203288
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Effects of social support and grateful disposition on employees' psychological well-being
Cho, Sanglee - In: The service industries journal 39 (2019) 11/12, pp. 799-819
Persistent link: https://www.econbiz.de/10012205852
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Modelling the interaction between serious leisure, self-perceived employability, stress, and workplace well-being : empirical insights from graduates in India
Nimmi P. M.; Donald, William E. - In: Personnel review 52 (2023) 1, pp. 272-287
Persistent link: https://www.econbiz.de/10014225901
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Effects of trust in organizations and trait mindfulness on optimism and perceived stress of flight attendants during the COVID-19 pandemic
Pornprom Suthatorn; Charoensukmongkol, Peerayuth - In: Personnel review 52 (2023) 3, pp. 882-899
Persistent link: https://www.econbiz.de/10014252214