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The development of retail stor...
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Einzelhandel
38
Retail trade
38
Consumer behaviour
32
Konsumentenverhalten
32
Online retailing
9
Online-Handel
9
Beziehungsmarketing
8
Customer satisfaction
8
Kundenzufriedenheit
8
Relationship marketing
8
Ladengestaltung
7
Store design
7
Dienstleistungsqualität
6
Service quality
6
Emotion
5
E-commerce
4
Electronic Commerce
4
online retailing
4
Customer service
3
Kundenservice
3
Salespeople
3
USA
3
United States
3
Verkaufspersonal
3
Beschwerdemanagement
2
Cognition
2
Complaint management
2
Corporate reputation
2
Customer retention
2
Dienstleistungssektor
2
Firmenimage
2
France
2
Frankreich
2
Handelsmarke
2
Kognition
2
Kundenbindung
2
Mobile Anwendung
2
Mobile Business
2
Mobile application
2
Mobile business
2
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Article
36
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English
38
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Grewal, Dhruv
3
Al-Nabhani, Khalid
2
Darley, William K.
2
McLean, Graeme J.
2
Puccinelli, Nancy M.
2
Ansari, Shiveen
1
Arnold, Mark J.
1
Atalay, A. Selin
1
Barney, Christian
1
Berenguer Contrí, Gloria
1
Bigné Alcañiz, J. Enrique
1
Brengman, Malaika
1
Bu, Kyunghee
1
Butori, Raphae͏̈lle
1
Büttner, Oliver B.
1
Caplliure, Eva-María
1
Chen, Jie
1
Chung, Sorim
1
Chylinski, Mathew
1
Donovan, Leigh Anne Novak
1
El Kihal, Siham
1
Esmark Jones, Carol L.
1
Florack, Arnd
1
Fustinoni-Venturini, Mariana
1
Gabler, Colin B.
1
Galetzka, Mirjam
1
Garcia, Jaime Moreno
1
Ge, Lin
1
Gelbrich, Katja
1
Gil Saura, Irene
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Gilal, Faheem Gul
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González-Benito, Óscar
1
Grace, Debra
1
Gäthke, Jana
1
Göritz, Anja
1
Heller, Jonas
1
Hilken, Tim
1
Hill, Sally Rao
1
Hübner, Alexander
1
Imschloß, Monika
1
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Psychology & marketing
Journal of retailing and consumer services
666
Journal of retailing
256
The international review of retail, distribution and consumer research
230
International journal of retail & distribution management
226
Journal of business research : JBR
186
International journal of production economics
179
European journal of operational research : EJOR
177
International journal of retail and distribution management
98
Management science : journal of the Institute for Operations Research and the Management Sciences
94
SpringerLink / Bücher
79
NBER working paper series
72
Manufacturing & service operations management : M & SOM
71
Production and operations management : an international journal of the Production and Operations Management Society
64
NBER Working Paper
58
International journal of production research
57
Omega : the international journal of management science
57
Working paper / National Bureau of Economic Research, Inc.
57
Transportation research / E : an international journal
56
Handelsforschung
54
European retail research
51
Ifo-Schnelldienst
46
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
45
International journal of electronic marketing and retailing : IJEMR
44
European journal of marketing : EJM
43
The service industries journal
41
Europäische Hochschulschriften / 5
40
International journal of industrial organization
39
Journal of the Academy of Marketing Science
37
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
35
Retailing in the 21st century : current and future trends
35
The journal of services marketing
33
Journal of marketing
32
Production and operations management : the flagship research journal of the Production and Operations Management Society
32
Schriften zur Handelsforschung
31
Journal of marketing channels : ... distribution systems, strategy, and management
30
Business history
29
Discussion paper / Centre for Economic Policy Research
29
Inventi impact: retailing & consumer services
29
Asia Pacific journal of marketing and logistics
28
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ECONIS (ZBW)
38
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1
eWOM on travel agency selection : specialized versus private label
Bigné Alcañiz, J. Enrique
;
Caplliure, Eva-María
; …
- In:
Psychology & marketing
33
(
2016
)
12
,
pp. 1046-1053
Persistent link: https://www.econbiz.de/10011627264
Saved in:
2
Regulatory focus intensity and evaluations of retail experiences
Arnold, Mark J.
;
Reynolds, Kristy E.
;
Jones, Michael A.
; …
- In:
Psychology & marketing
31
(
2014
)
11
,
pp. 958-975
Persistent link: https://www.econbiz.de/10010460837
Saved in:
3
Don't ignore the floor : exploring multisensory atmospheric congruence between music and flooring in a retail environment
Imschloß, Monika
;
Kuehnl, Christina
- In:
Psychology & marketing
34
(
2017
)
10
,
pp. 931-945
Persistent link: https://www.econbiz.de/10011759124
Saved in:
4
Do touch interface users feel more engaged? : the impact of input device type on online shoppers' engagement, affect, and purchase decisions
Chung, Sorim
;
Kramer, Thomas
;
Wong, Elaine M.
- In:
Psychology & marketing
35
(
2018
)
11
,
pp. 795-806
Persistent link: https://www.econbiz.de/10011970113
Saved in:
5
Beyond window signs : understanding the affect-based effects of window signs on store patronage intentions
Velasco Vizcaíno, Franklin
- In:
Psychology & marketing
35
(
2018
)
7
,
pp. 542-552
Persistent link: https://www.econbiz.de/10011970139
Saved in:
6
For Indian online shoppers, have saying and doing parted ways?
Mishra, Manit
- In:
Psychology & marketing
35
(
2018
)
1
,
pp. 5-19
Persistent link: https://www.econbiz.de/10011970166
Saved in:
7
Employee mere presence and its impact on customer satisfaction
Söderlund, Magnus
- In:
Psychology & marketing
33
(
2016
)
6
,
pp. 449-464
Persistent link: https://www.econbiz.de/10011491951
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8
Guest editorial: The interaction of online technology on the consumer shopping experience
Darley, William K.
- In:
Psychology & marketing
27
(
2010
)
2
,
pp. 91-93
Persistent link: https://www.econbiz.de/10003945264
Saved in:
9
Special issue: The interaction of online technology on the consumer shopping experience
Darley, William K.
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10003945278
Saved in:
10
Proposition for an improved version of the consumer entitlement inventory
Butori, Raphae͏̈lle
- In:
Psychology & marketing
27
(
2010
)
3
,
pp. 285-297
Persistent link: https://www.econbiz.de/10003956564
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