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Impact of relational benefits on trust in the Asian context : alternative model testing with satisfaction as a mediator and relationship age as a moderator
Fatima, Johra Kayeser; Di Mascio, Rita; Johns, Raechel - In: Psychology & marketing 35 (2018) 6, pp. 443-453
Persistent link: https://www.econbiz.de/10011970142
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The impact of service robots on consumer response : examining the roles of consumers' service expertise and technology expertise
Zheng, Xiaoyun; Wang, Yao-Chin; Wei, Wei; Zhang, Lu; Huo, Da - In: Psychology & marketing 40 (2023) 11, pp. 2341-2354
Persistent link: https://www.econbiz.de/10014432405
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The influence of frontline employee self-disclosure about products in a retail store on customer trust in the retailer in the context of service encounters
Park, Jihye; Yi, Youjae - In: Psychology & marketing 40 (2023) 7, pp. 1417-1430
Persistent link: https://www.econbiz.de/10014291940
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The moderating influence of broad-scope trust on customer-seller relationships
Hansen, Torben - In: Psychology & marketing 29 (2012) 5, pp. 350-364
Persistent link: https://www.econbiz.de/10009547317
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Does involvement matter in online shopping satisfaction and trust?
Martín, Sonia San; Camarero, Carmen; José, Rebeca San - In: Psychology & marketing 28 (2011) 2, pp. 145-167
Persistent link: https://www.econbiz.de/10008858092
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An empirical investigation of framing effects in negotiations : a study of single-family home sales
Witte, Carl L.; Grünhagen, Marko; Gentry, James W. - In: Psychology & marketing 25 (2008) 5, pp. 465-484
Persistent link: https://www.econbiz.de/10003735881
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Customers' judgments and misjudgments of corporate responsibility communication : a cross-country investigation of the effects on confidence and trust within the banking sector
Civera, Chiara; Casalegno, Cecilia; Mosca, Fabrizio; … - In: Psychology & marketing 35 (2018) 2, pp. 138-149
Persistent link: https://www.econbiz.de/10011970162
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The effects of combining front-of-pack nutritional labels on consumers' subjective understanding, trust, and preferences
Mazzù, Marco Francesco; Marozzo, Veronica; Baccelloni, … - In: Psychology & marketing 40 (2023) 8, pp. 1484-1500
Persistent link: https://www.econbiz.de/10014338295
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Consumer self-construal and trust as determinants of the reactance to a recommender advice
Aljukhadar, Muhammad; Trifts, Valerie; Senecal, Sylvain - In: Psychology & marketing 34 (2017) 7, pp. 708-719
Persistent link: https://www.econbiz.de/10011738070
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Consumer engagement with AI-powered voice assistants : a behavioral reasoning perspective
Acikgoz, Fulya; Perez-Vega, Rodrigo; Okumus, Fevzi; … - In: Psychology & marketing 40 (2023) 11, pp. 2226-2243
Persistent link: https://www.econbiz.de/10014432395