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~isPartOf:"Quality management journal : QMJ"
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Qualitätsmanagement für Dienst...
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Quality management
176
Qualitätsmanagement
176
Dienstleistungsqualität
92
Service quality
92
Hospital
41
Krankenhaus
41
USA
38
United States
38
Customer satisfaction
37
Kundenzufriedenheit
37
quality management
32
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26
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22
Lean management
22
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21
Health care system
21
Product quality
21
Produktqualität
21
Consumer behaviour
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Konsumentenverhalten
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Lieferkette
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Standardisierung
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Standardization
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service quality
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Lean production
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Patients
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Bibliometrics
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Bibliometrie
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Unternehmenserfolg
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11
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11
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English
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Prybutok, Victor R.
16
Prybutok, Victor
9
Evans, James R.
7
Fredendall, Lawrence D.
7
McFadden, Kathleen L.
7
Ford, Matthew W.
6
Antony, Jiju
5
Blankson, Charles
5
Gowen, Charles, III.
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Harun, Ahasan
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Peng, Xianghui
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Boakye, Kwabena G.
4
Chakraborty, Subhajit
4
Kaynak, Hale
4
Lee, Jung Young
4
Mast, Jeroen de
4
Prybutok, Gayle
4
Qin, Hong
4
AlNajem, Mohamad N.
3
Cudney, Elizabeth A.
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Davis, Mark
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Does, Ronald J. M. M.
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Ferrand, Yann B.
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Foster, S. Thomas
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Johnson, Dana M.
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Latham, John R.
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Linderman, Kevin
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Ponnaiyan, Subramaniam
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Russell, Roberta S.
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Taaffe, Kevin
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Zhang, Xiaoni
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Ababneh, Khaldoun I.
2
Alkhatib, Saleh
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Anholon, Rosley
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Bashar, Abul
2
Bernardo, Vitor Zanetti
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Boiral, Olivier
2
Cao, Ying
2
Chakravorty, Satya S.
2
Chawalit Jeenanunta
2
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Quality management journal : QMJ
SpringerLink / Bücher
1,685
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
659
International journal of productivity and quality management : IJPQM
532
The TQM journal : the international review of organizational improvement
487
International journal of quality & reliability management
466
International journal of hospitality management
456
Gabler Edition Wissenschaft
406
Springer eBook Collection / Business and Economics
394
International journal of production research
380
Springer eBook Collection
361
Journal of retailing and consumer services
338
Europäische Hochschulschriften / 5
331
The service industries journal
318
Total quality management & business excellence
307
Journal of business research : JBR
277
Research
268
International Journal of Quality & Reliability Management
256
International journal of production economics
241
Lehrbuch
220
The journal of services marketing
220
Working paper / National Bureau of Economic Research, Inc.
196
NBER working paper series
193
International journal of six sigma and competitive advantage : IJSSCA
186
Auditing : a journal of practice & theory
178
International journal of contemporary hospitality management
175
International journal of services and operations management
174
NBER Working Paper
174
International journal of quality and service sciences
170
Services marketing quarterly
148
Health care management review : HCM review
146
Journal of hospitality marketing & management
143
Journal of air transport management
138
Tourism management : research, policies, practice
135
Journal of Services Marketing
132
European journal of operational research : EJOR
128
Cogent business & management
126
Journal of travel and tourism marketing
124
Service business
120
Journal of service management
118
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ECONIS (ZBW)
225
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1
Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.
;
Linderman, Kevin W.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 2-17
Persistent link: https://www.econbiz.de/10012309031
Saved in:
2
The ills of multi-person workplaces - reflecting negatively on quality and employee well-being : a cellular fix
Schonberger, Richard J.
- In:
Quality management journal : QMJ
27
(
2020
)
4
,
pp. 229-240
Persistent link: https://www.econbiz.de/10012309654
Saved in:
3
Prioritizing quality of product and service dimensions with respect to a product-service system in the public transport sector
Sharma, Mohita Gangwar
;
Kumar, Gopal
- In:
Quality management journal : QMJ
23
(
2016
)
4
,
pp. 23-36
Persistent link: https://www.econbiz.de/10011603774
Saved in:
4
An empirical study on quality improvement in higher education institutions with reference to selected processes
Mulay, Rahul V.
;
Khanna, Vandana Tandon
- In:
Quality management journal : QMJ
28
(
2021
)
1
,
pp. 41-56
Persistent link: https://www.econbiz.de/10012425476
Saved in:
5
Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.
;
Linderman, Kevin W.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 2-17
Persistent link: https://www.econbiz.de/10011976301
Saved in:
6
Contribution of product and provider quality to cell phone industry quality
Scott, Rebecca A.
;
Peng, Xianghui
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
22
(
2015
)
2
,
pp. 33-47
Persistent link: https://www.econbiz.de/10010515935
Saved in:
7
The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
8
Scrutinizing the efficacy of branded apps quality to counter counterfeiting and restore trust in M-Commerce
Manchanda, Mohit
;
Deb, Madhurima
;
Lomo-David, Ewuuk
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 156-174
Persistent link: https://www.econbiz.de/10012584871
Saved in:
9
Determinants of fast-food restaurant service quality in the United Arab Emirates
Ponnaiyan, Subramaniam
;
Ababneh, Khaldoun I.
;
Prybutok, …
- In:
Quality management journal : QMJ
28
(
2021
)
2
,
pp. 86-97
Persistent link: https://www.econbiz.de/10012500781
Saved in:
10
Toward cost-effective service excellence : exploring the relationship between managers' perceptions of quality and the operational efficiency and profitability of restaurants
Kukanja, Marko
;
Planinc, Tanja
- In:
Quality management journal : QMJ
27
(
2020
)
2
,
pp. 95-105
Persistent link: https://www.econbiz.de/10012309607
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