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~isPartOf:"Quarterly bulletin / Bank of England"
~isPartOf:"The service industries journal"
~subject:"Services"
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Services
Großbritannien
406
United Kingdom
369
Dienstleistungssektor
272
Service industry
272
Customer satisfaction
174
Kundenzufriedenheit
174
Dienstleistungsqualität
137
Service quality
137
Beziehungsmarketing
81
Relationship marketing
81
Consumer behaviour
69
Konsumentenverhalten
69
Innovation
55
Geldpolitik
45
Dienstleistung
44
Innovation management
43
Innovationsmanagement
43
Monetary policy
42
Customer service
33
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33
Bibliometrics
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45
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Rayburn, Steven W.
3
Fisk, Raymond P.
2
Hofmeister, Johannes
2
Lee, Changyong
2
Williams, Colin C.
2
Akehurst, Gary
1
Albuquerque, Pedro H.
1
Alkire, Linda
1
Anderson, Sidney
1
Apetrei, Andreea
1
Arici, Hasan Evrim
1
Backhouse, Chris J.
1
Bantau, Gabriela
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Belanche, Daniel
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Black, Hulda G.
1
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1
Bonamy, Joël
1
Bossink, Bart
1
Bueno, Eduardo Veiga
1
Cambra-Fierro, Jesús
1
Camén, Carolina
1
Carlberg, Per
1
Casaló, Luis V.
1
Chen, Chun Liang
1
Chen, Ja-Shen
1
Chen, Ja-shen
1
Chen, Jih-kuang
1
Cheng, Colin C. J.
1
Chew, Patricia Y. P.
1
Chocarro, Raquel
1
Chou, Cindy Yunhsin
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1
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1
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1
Ding, Xin
1
Dorsch, Michael J.
1
Falter, Mareike
1
Flavián Blanco, Carlos
1
Gallan, Andrew S.
1
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1
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Quarterly bulletin / Bank of England
The service industries journal
The journal of services marketing
40
Journal of service management
36
Journal of business research : JBR
28
Journal of service research : JSR
23
Journal of service research
17
International journal of production economics
14
Journal of retailing and consumer services
14
Services marketing quarterly
14
International journal of hospitality management
12
International journal of services technology and management
12
Service business
12
Industrial marketing management : the international journal for industrial and high-tech firms
11
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
10
The journal of business & industrial marketing
10
Journal of Services Marketing
9
SpringerLink / Bücher
9
European review of service economics and management
8
Structural change and economic dynamics : SC+ED
8
International journal of contemporary hospitality management
7
The handbook of innovation and services : a multi-disciplinary perspective
7
International journal of production research
6
International journal of quality and service sciences
6
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
6
Occasional papers / FAST, Forecasting and Assessment in Science and Technology
6
Research policy : policy, management and economic studies of science, technology and innovation
6
Consultancy and innovation : the business service revolution in Europe
5
International journal of innovation management
5
Journal of service theory and practice
5
Managing service quality : MSQ ; an international journal
5
Service science, management and engineering : education for the 21st Century
5
Services science : fundamentals, challenges and future developments
5
European journal of marketing : EJM
4
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
4
Industry and innovation
4
International journal of business innovation and research : IJBIR
4
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
4
Investigaciones europeas de Dirección y Economía de la Empresa : IEDEE
4
Journal of industry, competition and trade
4
Journal of marketing theory and practice
4
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ECONIS (ZBW)
45
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1
Service encounters as bases for innovation
Sundbo, Jon
;
Sundbo, Donna
;
Henten, Anders
- In:
The service industries journal
35
(
2015
)
5/6
,
pp. 255-274
Persistent link: https://www.econbiz.de/10011299600
Saved in:
2
Customer service well-being : scale development and validation
Falter, Mareike
;
Hadwich, Karsten
- In:
The service industries journal
40
(
2020
)
1/2
,
pp. 181-202
Persistent link: https://www.econbiz.de/10012207504
Saved in:
3
Avatar-mediated service encounters : impacts and research agenda
Watanabe, Kentaro
;
Ho, Bach Quang
- In:
The service industries journal
43
(
2023
)
3/4
,
pp. 134-153
Persistent link: https://www.econbiz.de/10014321569
Saved in:
4
Consumers' captive service experiences : it's you and me
Rayburn, Steven W.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 806-825
Persistent link: https://www.econbiz.de/10011416846
Saved in:
5
Digital service technologies, service robots, AI, and the strategic pathways to cost-effective service excellence
Wirtz, Jochen
;
Hofmeister, Johannes
;
Chew, Patricia Y. P.
; …
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1173-1196
Persistent link: https://www.econbiz.de/10014423344
Saved in:
6
Transformative service research and service design : synergistic effects in healthcare
Anderson, Sidney
;
Alkire, Linda
;
Rayburn, Steven W.
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 99-113
Persistent link: https://www.econbiz.de/10011848039
Saved in:
7
The evolution of service innovation research : a critical review and synthesis
Carlberg, Per
;
Kindström, Daniel
;
Kowalkowski, Christian
- In:
The service industries journal
34
(
2014
)
5
,
pp. 373-398
Persistent link: https://www.econbiz.de/10010379368
Saved in:
8
Forty years of the Service Industries Journal : a bibliometric review
Viglia, Giampaolo
;
Kumar, Satish
;
Pandey, Nitesh
; …
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 1-20
Persistent link: https://www.econbiz.de/10013167398
Saved in:
9
The intellectual structure of customer experience research in service scholarship : a bibliometric analysis
Arici, Hasan Evrim
;
Köseoglu, Mehmet Ali
;
Sökmen, Alptekin
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 514-550
Persistent link: https://www.econbiz.de/10013362133
Saved in:
10
Service robot implementation : a theoretical framework and research agenda
Belanche, Daniel
;
Casaló, Luis V.
;
Flavián Blanco, Carlos
- In:
The service industries journal
40
(
2020
)
3/4
,
pp. 203-225
Persistent link: https://www.econbiz.de/10012208486
Saved in:
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