Narrow search
Showing 1 - 10 of 104
Cover Image
A construction of consumer cognitive structures and their implications in furniture shopping decisions : a means-end chain approach
Lin, Hsin-hui; Chang, Joan - In: Service business 6 (2012) 2, pp. 197-218
Persistent link: https://www.econbiz.de/10009534897
Cover Image
Explore how Chinese consumers evaluate retail service quality and satisfaction
To, W. M.; Tam, Joyce F. Y.; Cheung, Millissa F. Y. - In: Service business 7 (2013) 1, pp. 121-142
Persistent link: https://www.econbiz.de/10009728537
Cover Image
The moderating effect of culture on overall perceived value in the online purchasing process
Sabiote, Carmen M.; Frías, Dolores M.; Castañeda, J. … - In: Service business 7 (2013) 1, pp. 83-102
Persistent link: https://www.econbiz.de/10009728540
Cover Image
Conceptualising consumers’ word-of-mouth behaviour intention : evidence from a university education services in Malaysia
Chang, Hsin Hsin; Jeng, Don Jyh-Fu; Mohamad Rizal Abdul … - In: Service business 7 (2013) 1, pp. 17-35
Persistent link: https://www.econbiz.de/10009728580
Cover Image
The effects of motivations, trust, and privacy concern in social networking
Lin, Shi-woei; Liu, Yu-cheng - In: Service business 6 (2012) 4, pp. 411-424
Persistent link: https://www.econbiz.de/10009663628
Cover Image
Brand competency as a market segmentation method for brand R&D in the Asian luxury market
Kang, Inwon; Lee, Jiwon; Shin, Matthew M.; Shin, Geon-cheol - In: Service business 8 (2014) 1, pp. 113-133
Persistent link: https://www.econbiz.de/10010239426
Cover Image
The factors influencing adolescents’ purchase intentions of state-of-the-art cell phones in Taiwan
Lee, Hsiao-ching; Wang, Chung-yu; Hong, Ruei-sia - In: Service business 7 (2013) 4, pp. 713-734
Persistent link: https://www.econbiz.de/10010201129
Cover Image
An exploratory study of the determinants of switching and loyalty in prepaid cell phone users : an application of concept mapping
Miranda-Gumucio, Luis; Gil-Pechuán, Ignacio; … - In: Service business 7 (2013) 4, pp. 603-622
Persistent link: https://www.econbiz.de/10010201134
Cover Image
The cost (and the value) of customer attire : linking high- and low-end dress styles to service quality and prices offered by service employees
Vilnai-Yavetz, Iris; Gilboa, Shaked - In: Service business 8 (2014) 2, pp. 355-373
Persistent link: https://www.econbiz.de/10010351398
Cover Image
A data mining approach for segmentation-based importance-performance analysis (SOM–BPNN–IPA) : a new framework for developing customer retention strategies
Hosseini, Seyed Yaghoub; Bideh, Alireza Ziaei - In: Service business 8 (2014) 2, pp. 295-312
Persistent link: https://www.econbiz.de/10010351415