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~isPartOf:"Services marketing quarterly"
~subject:"Consumer behaviour"
~subject:"Dienstleistungsmarketing"
~subject:"Unternehmensdienstleistung"
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Consumer behaviour
Dienstleistungsmarketing
Unternehmensdienstleistung
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20
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Dienstleistungsqualität
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Service quality
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Services marketing quarterly
SpringerLink / Bücher
31
The journal of services marketing
31
Journal of service management
18
The service industries journal
18
Journal of business research : JBR
17
Journal of service research : JSR
17
Industrial marketing management : the international journal for industrial and high-tech firms
15
Journal of retailing and consumer services
14
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
13
Journal of service research
12
Springer eBook Collection / Business and Economics
12
Fokus Dienstleistungsmarketing
11
Journal of service theory and practice
9
International journal of hospitality management
8
The Oxford handbook of professional service firms
8
Gabler Edition Wissenschaft
7
Professional services firms
7
The journal of business & industrial marketing
7
International journal of innovation management
6
Journal of Services Marketing
6
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
International journal of services and operations management
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
5
Journal of marketing communications
5
Meffert-Marketing-Edition
5
ZEW discussion papers
5
Basler Schriften zum Marketing
4
Focus Dienstleistungsmarketing
4
International journal of quality and service sciences
4
International journal of services technology and management
4
Journal of operations management
4
Journal of service theory and practice : JSTP
4
Kohlhammer Edition Marketing
4
Managing service quality : MSQ ; an international journal
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Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
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Research
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Schriften zu Marketing und Management
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ECONIS (ZBW)
16
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1
Are moderators of the customer satisfaction-repurchase intention relationship contingent on the service category? : an exploratory investigation
Leisen Pollack, Birgit
- In:
Services marketing quarterly
36
(
2015
)
4
,
pp. 335-351
Persistent link: https://www.econbiz.de/10011398042
Saved in:
2
Visual antecedents of patronage : personal and professional items in the servicescape
Dean, Dwane H.
- In:
Services marketing quarterly
35
(
2014
)
1
,
pp. 68-83
Persistent link: https://www.econbiz.de/10010346089
Saved in:
3
Self-brand connection with service brands : examining relationships with performance satisfaction, perceived value, and brand relationship quality
Dwivedi, Abhishek
- In:
Services marketing quarterly
35
(
2014
)
1
,
pp. 37-53
Persistent link: https://www.econbiz.de/10010346096
Saved in:
4
Customer engagement and loyalty : a comparative study between service contexts
Fernandes, Teresa
;
Esteves, Fabia
- In:
Services marketing quarterly
37
(
2016
)
2
,
pp. 125-139
Persistent link: https://www.econbiz.de/10011486838
Saved in:
5
Marketing
services
globally : a fourfold typology
Kesavan, Ram
;
Mascarenhas, Oswald
;
Bernacchi, Michael
; …
- In:
Services marketing quarterly
35
(
2014
)
3
,
pp. 187-205
Persistent link: https://www.econbiz.de/10010401584
Saved in:
6
An investigation of customer experiences with professional
services
Olorunniwo, Festus O.
;
Hsu, Maxwell K.
- In:
Services marketing quarterly
29
(
2007/08
)
2
,
pp. 79-92
Persistent link: https://www.econbiz.de/10003660779
Saved in:
7
Value co-creation : factors affecting discretionary effort exertion
Aggarwal, Praveen
;
Basu, Amiya K.
- In:
Services marketing quarterly
35
(
2014
)
4
,
pp. 321-336
Persistent link: https://www.econbiz.de/10010465663
Saved in:
8
The influence of service brand perceptions and ideals on consumption intentions
Sciulli, Lisa M.
;
Bebko, Charlene
- In:
Services marketing quarterly
42
(
2021
)
1/2
,
pp. 38-56
Persistent link: https://www.econbiz.de/10012607282
Saved in:
9
What are these strange things called emotions? : an analysis of service interactions in the funeral industry : issues, implications, and future research directions
Korai, Bernard
;
Ouellet, Claudine
;
Cloutier, Jacinthe
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 183-205
Persistent link: https://www.econbiz.de/10013178032
Saved in:
10
Revisiting the past to understand the current debates on service-dominant logic
Bhanja, Nivedita
;
Saxena, Garima
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 240-255
Persistent link: https://www.econbiz.de/10013178038
Saved in:
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