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~isPartOf:"Services marketing quarterly"
~subject:"Markenimage"
~subject:"USA"
~subject:"United States"
~type_genre:"Article in journal"
~type_genre:"Fallstudie"
~type_genre:"Statistik"
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Markenimage
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Customer satisfaction
101
Kundenzufriedenheit
101
Dienstleistungsqualität
94
Service quality
94
Consumer behaviour
65
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65
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49
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Zolfagharian, Mohammad Ali
2
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Services marketing quarterly
Journal of business research : JBR
64
Journal of international money and finance
64
Applied economics
63
International journal of hospitality management
52
The American economic review
46
Journal of retailing and consumer services
45
Economics letters
41
Applied financial economics
38
The review of economics and statistics
38
The journal of brand management : an international journal
34
The economic journal : the journal of the Royal Economic Society
33
The journal of economic history
33
The journal of finance : the journal of the American Finance Association
31
The journal of services marketing
30
Journal of money, credit and banking : JMCB
29
Journal of macroeconomics
28
Economic modelling
27
Empirical economics : a journal of the Institute for Advanced Studies, Vienna, Austria
26
Psychology & marketing
26
The journal of product & brand management
25
European economic review : EER
24
Journal of travel and tourism marketing
24
The journal of futures markets
24
The service industries journal
24
Economic inquiry : journal of the Western Economic Association International
23
Industrial marketing management : the international journal for industrial and high-tech firms
23
Journal of banking & finance
23
Research policy : policy, management and economic studies of science, technology and innovation
23
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
22
The journal of real estate finance and economics
22
International review of economics & finance : IREF
21
The journal of economic perspectives : EP ; a journal of the American Economic Association
21
Global finance journal
20
Journal of business ethics : JOBE
20
Journal of monetary economics
20
The review of financial studies
20
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
19
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
19
Journal of international financial markets, institutions & money
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ECONIS (ZBW)
27
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1
Take it back : the impact of dynamic consumer goals in return and exchange interactions
Droms, Courtney M.
- In:
Services marketing quarterly
34
(
2013
)
1
,
pp. 67-85
Persistent link: https://www.econbiz.de/10009726519
Saved in:
2
Compensatory solution : can it save a company from a service failure?
Tran, Trang P.
;
Roswinanto, Widyarso
;
Yunus, Erlinda Nusron
- In:
Services marketing quarterly
37
(
2016
)
2
,
pp. 80-97
Persistent link: https://www.econbiz.de/10011486830
Saved in:
3
Satisfaction and customer loyalty link : the moderating role of service locus of control
Leisen Pollack, Birgit
- In:
Services marketing quarterly
34
(
2013
)
1
,
pp. 18-33
Persistent link: https://www.econbiz.de/10009726522
Saved in:
4
The influence of service brand perceptions and ideals on consumption intentions
Sciulli, Lisa M.
;
Bebko, Charlene
- In:
Services marketing quarterly
42
(
2021
)
1/2
,
pp. 38-56
Persistent link: https://www.econbiz.de/10012607282
Saved in:
5
The impact of social presence on technology based self-service use : the role of familiarity
Kinard, Brian R.
;
Capella, Michael L.
;
Kinard, Jerry L.
- In:
Services marketing quarterly
30
(
2009
)
3
,
pp. 303-314
Persistent link: https://www.econbiz.de/10003865584
Saved in:
6
Is participation in green service programs good business for retailers? : an exploratory study of used oil recycling
Tootelian, Dennis H.
;
Gallagher, Glenn
- In:
Services marketing quarterly
30
(
2009
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10003846790
Saved in:
7
Consumer attitude toward outsourcing of technical support services : an exploratory study
Koku, Paul Sergius
- In:
Services marketing quarterly
30
(
2009
)
4
,
pp. 315-332
Persistent link: https://www.econbiz.de/10003900698
Saved in:
8
Consumer perceptions of service innovativeness and personal control
Zolfagharian, Mohammad Ali
;
Paswan, Audhesh
- In:
Services marketing quarterly
31
(
2010
)
1
,
pp. 89-105
Persistent link: https://www.econbiz.de/10003953055
Saved in:
9
Toward an improved understanding of online customer service delivery to millennials
Hodge, Sharon K.
;
Honeycutt, Earl D.
;
Shipley, Danica
- In:
Services marketing quarterly
40
(
2019
)
1
,
pp. 33-47
Persistent link: https://www.econbiz.de/10012179154
Saved in:
10
Establishing loyalty from consumers' CSR perception toward the restaurants offering nutritional information
Rehman, Mohsin Abdur
;
Park-Poaps, Haesun
;
Lodhi, Rab Nawaz
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 206-225
Persistent link: https://www.econbiz.de/10013178034
Saved in:
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