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~isPartOf:"The TQM journal : the international review of organizational improvement"
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Service quality
128
Dienstleistungsqualität
126
Customer satisfaction
86
Kundenzufriedenheit
85
Quality management
78
Qualitätsmanagement
78
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The TQM journal : the international review of organizational improvement
Tourism management : research, policies, practice
1,423
Tourism economics : the business and finance of tourism and recreation
964
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
789
International journal of hospitality management
712
The service industries journal
658
Tourism management perspectives : TMP
638
Journal of retailing and consumer services
579
Journal of travel and tourism marketing
550
Journal of business research : JBR
542
Tourism analysis : an interdisciplinary tourism & hospitality journal
471
International journal of contemporary hospitality management
395
International Journal of Contemporary Hospitality Management
353
Tourism planning & development
338
The journal of services marketing
314
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
310
SpringerLink / Bücher
298
Journal of Services Marketing
289
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
283
Journal of hospitality marketing & management
279
Annals of tourism research : ATR ; a social sciences journal
255
Worldwide Hospitality and Tourism Themes
235
NBER working paper series
228
Journal of air transport management
220
Working paper / National Bureau of Economic Research, Inc.
209
NBER Working Paper
199
Service business
196
Cogent business & management
183
Journal of hospitality and tourism insights
182
Services marketing quarterly
180
Auditing : a journal of practice & theory
178
Tourism review
173
Journal of service research : JSR
163
International journal of productivity and quality management : IJPQM
159
International Journal of Culture, Tourism and Hospitality Research
156
Tourism and hospitality research : the surrey quarterly review
156
Journal of service management
155
Industrial marketing management : the international journal for industrial and high-tech firms
152
Tourism and hospitality research : THR
151
Working paper
146
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ECONIS (ZBW)
165
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1
Inbound event
tourism
attendees : a group qualities-values approach at destination
Hamilton, John R.
;
Tee, Singwhat
;
Prideaux, Murray C.
- In:
The TQM journal : the international review of …
27
(
2015
)
2
,
pp. 197-212
Persistent link: https://www.econbiz.de/10011298031
Saved in:
2
Service quality and customer satisfaction in thermal
tourism
Silvestri, Cecilia
;
Aquilani, Barbara
;
Ruggieri, Alessandro
- In:
The TQM journal : the international review of …
29
(
2017
)
1
,
pp. 55-81
Persistent link: https://www.econbiz.de/10011648834
Saved in:
3
Customer loyalty in telecom service sector : the role of service quality and customer commitment
Izogo, Ernest Emeka
- In:
The TQM journal : the international review of …
29
(
2017
)
1
,
pp. 19-36
Persistent link: https://www.econbiz.de/10011648817
Saved in:
4
The path from customer experience to customer citizenship : new adventure is a touristic railway journey
Samsa, Çağlar
- In:
The TQM journal : the international review of …
35
(
2023
)
7
,
pp. 2092-2109
Persistent link: https://www.econbiz.de/10014380900
Saved in:
5
Do memorable restaurant experiences affect eWOM? : the moderating effect of consumers' behavioural engagement on social networking sites
Souki, Gustavo Quiroga
;
Oliveira, Alessandro Silva de
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2255-2281
Persistent link: https://www.econbiz.de/10014457640
Saved in:
6
TQM success factors in North Indian manufacturing and service industries
Kumar, Raj
;
Garg, Dixit
;
Garg, T. K.
- In:
The TQM journal : the international review of …
23
(
2011
)
1
,
pp. 36-46
Persistent link: https://www.econbiz.de/10008938684
Saved in:
7
Identification and prioritization of barriers to total quality management implementation in service industry : an analytic hierarchy process approach
Talib, Faisal
;
Rahman, Zillur
- In:
The TQM journal : the international review of …
27
(
2015
)
5
,
pp. 591-615
Persistent link: https://www.econbiz.de/10011443175
Saved in:
8
Quality assurance mapping in Greek service companies
Nikolaidis, Yiannis
;
Adamidou, Afroditi
- In:
The TQM journal : the international review of …
28
(
2016
)
3
,
pp. 431-454
Persistent link: https://www.econbiz.de/10011508255
Saved in:
9
Reinforcing the significance of human factor in achieving quality performance in data-driven supply chain management
Mondal, Sanjana
;
Samaddar, Kaushik
- In:
The TQM journal : the international review of …
35
(
2023
)
1
,
pp. 183-209
Persistent link: https://www.econbiz.de/10014321164
Saved in:
10
To be or not to be digital? : a bibliometric analysis of adoption of eHealth services
Cobelli, Nicola
;
Blasioli, Emanuele
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 299-331
Persistent link: https://www.econbiz.de/10014460349
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