Narrow search
Showing 1 - 10 of 497
Cover Image
An augmented reality-based system for improving quality of services operations : a study of educational institutes
Egaji, Oche A.; Asghar, Ikram; Griffiths, Mark G.; … - In: The TQM journal : the international review of … 34 (2022) 2, pp. 330-354
Persistent link: https://www.econbiz.de/10012885382
Cover Image
Accreditation and ranking of higher education institutions (HEIs) : review, observations and recommendations for the Indian higher education system
Fernandes, Jerald Ozee; Singh, Balgopal - In: The TQM journal : the international review of … 34 (2022) 5, pp. 1013-1038
Persistent link: https://www.econbiz.de/10013537677
Cover Image
Mystery shoppers : an evaluation of their use in monitoring performance
Douglas, Jacqueline - In: The TQM journal : the international review of … 27 (2015) 6, pp. 705-715
Persistent link: https://www.econbiz.de/10011507263
Cover Image
Applicability of healthcare service quality models and dimensions : future research directions
Javed Ali; Ahmad Jusoh; Norhalimah Idris; Khalil Md Nor; … - In: The TQM journal : the international review of … 35 (2023) 6, pp. 1378-1393
Persistent link: https://www.econbiz.de/10014326382
Cover Image
Evaluation of machine tool substitute under data-driven quality management system : a hybrid decision-making approach
Sahu, Atul Kumar; Kumar, Anup; Sahu, Anoop Kumar; Sahu, … - In: The TQM journal : the international review of … 35 (2023) 1, pp. 234-261
Persistent link: https://www.econbiz.de/10014321167
Cover Image
Developing a scale to measure students' perception of service quality in the Indian context
Jain, Rajani; Sahney, Sengeeta; Sinha, Gautam - In: The TQM journal : the international review of … 25 (2013) 3, pp. 276-294
Persistent link: https://www.econbiz.de/10009756365
Cover Image
The necessity to incorporate TQM and QA study into the undergraduate chemistry/science/engineering curriculum
Chowdhury, Mohammad A. - In: The TQM journal : the international review of … 26 (2014) 1, pp. 2-13
Persistent link: https://www.econbiz.de/10010252119
Cover Image
An ANP based selective assembly approach incorporating Taguchi's quality loss function to improve quality of placements in technical institutions
Upadhayay, Lalit; Vrat, Prem - In: The TQM journal : the international review of … 28 (2016) 1, pp. 112-131
Persistent link: https://www.econbiz.de/10011534383
Cover Image
The European standards and guidelines for internal quality assurance : an integrative approach to quality management in higher education?
Manatos, Maria J.; Sarrico, Cláudia S.; Rosa, Maria … - In: The TQM journal : the international review of … 29 (2017) 2, pp. 342-356
Persistent link: https://www.econbiz.de/10011643384
Cover Image
Total Quality Management in higher education : a literature review on barriers, customers and accreditation
Jasti, Naga Vamsi Krishna; Venkateswaran, V.; Kota, Srinivas - In: The TQM journal : the international review of … 34 (2022) 5, pp. 1250-1272
Persistent link: https://www.econbiz.de/10013537688