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Betriebliche Wertschöpfung
29
Value creation
29
Beziehungsmarketing
18
Customer integration
18
Kundenintegration
18
Relationship marketing
18
Customer value
12
Kundenwert
12
Dienstleistung
10
Services
10
Customer satisfaction
8
Kundenzufriedenheit
8
Service-Dominant Logic
8
Service-dominant logic
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Co-creation
7
Dienstleistungsqualität
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Service quality
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Dienstleistungssektor
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Kundenservice
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Service industry
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Consumer behaviour
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Dienstleistungsmarketing
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Lieferantenmanagement
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Resource-based view
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Ressourcenorientierter Ansatz
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Services marketing
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Supplier relationship management
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Business network
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Customer participation
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Knowledge management
3
Perceived value
3
Resource integration
3
Satisfaction
3
Service ecosystem
3
Service encounter
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3
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Barrios, Andrés
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The journal of services marketing
Journal of business research : JBR
205
SpringerLink / Bücher
149
Industrial marketing management : the international journal for industrial and high-tech firms
147
Technological forecasting & social change : an international journal
92
Springer eBook Collection
64
World Bank E-Library Archive
62
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
61
International journal of value chain management : IJVCM
58
The journal of business & industrial marketing
48
Strategic management journal
47
International journal of production economics
46
Journal of business ethics : JOBE
45
Journal of retailing and consumer services
45
IFPRI discussion paper
43
Competition & change : the journal of global business and political economy
40
Journal of creating value
40
Policy research working paper : WPS
39
Working paper
38
ERIA discussion paper series
37
International journal of production research
37
The world economy : the leading journal on international economic relations
37
Food policy : economics planning and politics of food and agriculture
36
IDE discussion papers
35
Journal of service management
35
World Bank Policy Research Working Paper
35
The service industries journal
34
Business strategy and the environment
33
California management review
33
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
32
Marketing theory
32
NBER working paper series
32
Working papers / ADB Institute
31
Journal of strategic marketing
30
CESifo working papers
29
The European journal of development research : journal of the European Association of Development Research and Training Institutes (EADI)
29
Gabler Edition Wissenschaft
28
NBER Working Paper
28
Structural change and economic dynamics : SC+ED
28
Journal of international management
27
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ECONIS (ZBW)
29
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1
Extending the context of service : from encounters to ecosystems
Akaka, Melissa Archpru
;
Vargo, Stephen L.
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 453-462
Persistent link: https://www.econbiz.de/10011418340
Saved in:
2
Relationality in the service logic of value creation
FitzPatrick, Mary
;
Varey, Richard J.
;
Grönroos, Christian
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 463-471
Persistent link: https://www.econbiz.de/10011418346
Saved in:
3
Co-creating value with consumers through social media
Kao, Tzu-Yi
;
Yang, Ming-Hsien
;
Wu, Ji-Tsung Ben
;
Cheng, …
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 141-151
Persistent link: https://www.econbiz.de/10011486888
Saved in:
4
Studying customers' resource integration by service employees in interactional value co-creation
Plé, Loïc
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 153-164
Persistent link: https://www.econbiz.de/10011486995
Saved in:
5
Intrinsic value dimensions and the value-satisfaction-loyalty chain : a causal model for services
Gallarza, Martina G.
;
Arteaga-Moreno, Francisco
;
Del …
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 165-185
Persistent link: https://www.econbiz.de/10011487022
Saved in:
6
Retrospective : a cross-sectional test of the effect and conceptualization of service value revisited
Cronin, J. J.
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 261-265
Persistent link: https://www.econbiz.de/10011524364
Saved in:
7
Reexamining the place of servicescape in marketing : a service-dominant logic perspective
Nilsson, Elin
;
Ballantyne, David
- In:
The journal of services marketing
28
(
2014
)
5
,
pp. 374-379
Persistent link: https://www.econbiz.de/10010419908
Saved in:
8
In their shoes: co-creating value from deaf/hearing perspectives
Abney, Alexandra K.
;
White, Allyn
;
Shanahan, Kevin J.
; …
- In:
The journal of services marketing
31
(
2017
)
4/5
,
pp. 313-325
Persistent link: https://www.econbiz.de/10011742684
Saved in:
9
Reverse use of customer data : implications for service-based business models
Saarijärvi, Hannu
;
Grönroos, Christian
;
Kuusela, Hannu
- In:
The journal of services marketing
28
(
2014
)
7
,
pp. 529-537
Persistent link: https://www.econbiz.de/10010434584
Saved in:
10
Not always co-creation : introducing interactional co-destruction of value in service-dominant logic
Plé, Lo͏i͏̈c
;
Chumpitaz Caceres, Rubén
- In:
The journal of services marketing
24
(
2010
)
6
,
pp. 430-437
Persistent link: https://www.econbiz.de/10008749368
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