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Online service failure and propensity to suspend offline consumption
Piercy, Niall; Archer-Brown, Chris - In: The service industries journal 34 (2014) 8, pp. 659-676
Persistent link: https://www.econbiz.de/10010385543
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Marketplace spirituality : challenges for the New Age retailer
Davies, Keri; Freathy, Paul - In: The service industries journal 34 (2014) 15, pp. 1185-1198
Persistent link: https://www.econbiz.de/10010492131
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The impact of buying environment characteristics of retail websites
Kim, Jung-Hwan; Kim, Minjeong; Kandampully, Jay - In: The service industries journal 27 (2007) 7/8, pp. 865-880
Persistent link: https://www.econbiz.de/10003598823
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The relationship between Internet addiction and negative eWOM
Israeli, Aviad A.; Lee, Seonjeong; Karpinski, Aryn C. - In: The service industries journal 39 (2019) 13/14, pp. 943-965
Persistent link: https://www.econbiz.de/10012205909
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The usage of online tourist information sources in tourist information search : an exploratory study
Tan, Wee-kheng; Chen, Tong-he - In: The service industries journal 32 (2012) 3/4, pp. 451-476
Persistent link: https://www.econbiz.de/10009510676
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Customer engagement and purchase intention in live-streaming digital marketing platforms
Addo, Prince Clement; Fang, Jiaming; Asare, Andy Ohemeng; … - In: The service industries journal 41 (2021) 11/12, pp. 767-786
Persistent link: https://www.econbiz.de/10012623973
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A conceptual model of motivations for consumer resale on C2C websites
Chu, Hsunchi - In: The service industries journal 33 (2013) 15/16, pp. 1527-1543
Persistent link: https://www.econbiz.de/10010229413
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E-service quality and Web 2.0 : expanding quality models to include customer participation and inter-customer support
Sigala, Marianna - In: The service industries journal 29 (2009) 9/10, pp. 1341-1358
Persistent link: https://www.econbiz.de/10003914911
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Promoting electronic customer-to-customer interaction : evidence from social commerce sites
Zhou, Ying; Furuoka, Fumitaka; Sameer Kumar - In: The service industries journal 44 (2024) 11/12, pp. 873-899
Persistent link: https://www.econbiz.de/10015050136
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Perceived retailer innovativeness and brand equity : mediation of consumer engagement
Nor Asiah Omar; Kassim, Ahmad Sabri; Syed Shah Alam; … - In: The service industries journal 41 (2021) 5/6, pp. 355-381
Persistent link: https://www.econbiz.de/10012498578