Narrow search
Showing 1 - 10 of 186
Cover Image
Linking service climate to customer loyalty
Wang, Mei-ling - In: The service industries journal 35 (2015) 7/8, pp. 403-414
Persistent link: https://www.econbiz.de/10011337128
Cover Image
Dimensions of customer loyalty in hospitality micro-enterprises
Haghighi, Azin Mostajer; Baum, Tom; Shafti, Farhad - In: The service industries journal 34 (2014) 3, pp. 251-273
Persistent link: https://www.econbiz.de/10010344131
Cover Image
Status demotion in hierarchical loyalty programs : effects of payment source
Ramaseshan, B.; Stein, Alisha; Rabbanee, Fazlul K. - In: The service industries journal 36 (2016) 9/10, pp. 375-395
Persistent link: https://www.econbiz.de/10011579171
Cover Image
Impact of tacit knowledge on customer loyalty
Pereira, Carla Alexandra Barbosa; Alves, Helena; … - In: The service industries journal 36 (2016) 15/16, pp. 827-845
Persistent link: https://www.econbiz.de/10011672531
Cover Image
Determinants of customer loyalty in online group-buying : the self-regulation mechanism
Chang, Chun-Ming - In: The service industries journal 43 (2023) 5/6, pp. 400-421
Persistent link: https://www.econbiz.de/10014321595
Cover Image
Service development tools in action
Kuusisto, Jari; Kuusisto, Arja; Yli-Viitala, Pirjo - In: The service industries journal 33 (2013) 3/4, pp. 352-365
Persistent link: https://www.econbiz.de/10009732915
Cover Image
Effect of e-referral incentive programs on referrer loyalty on social platforms
Fu, Xiaorong; Pang, Jing - In: The service industries journal 42 (2022) 15/16, pp. 1234-1255
Persistent link: https://www.econbiz.de/10013466628
Cover Image
Rating healthcare services : consumer satisfaction vs. health system performance
Horodnic, Adrian V.; Apetrei, Andreea; Luca, … - In: The service industries journal 38 (2018) 13/14, pp. 974-994
Persistent link: https://www.econbiz.de/10011962031
Cover Image
Service industries marketing : new approaches
Hogg, Gillian (contributor) - In: The service industries journal Vol. 18, nr. 3 (1998)
Persistent link: https://www.econbiz.de/10004378151
Cover Image
Consumers' travel website transferring behaviour : analysis using clickstream data-time, frequency, and spending
Park, Jungkun; Chung, HoEun - In: The service industries journal 29 (2009) 9/10, pp. 1451-1463
Persistent link: https://www.econbiz.de/10003914951