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The service industries journal
Discussion paper series / IZA
458
IZA Discussion Paper
288
Journal of business research : JBR
252
NBER working paper series
242
Working paper / National Bureau of Economic Research, Inc.
205
NBER Working Paper
198
International journal of hospitality management
190
Journal of retailing and consumer services
153
Review of Economics of the Household
127
IZA Discussion Papers
124
Journal of business ethics : JOBE
105
CESifo working papers
99
Tourism management : research, policies, practice
96
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
88
Psychology & marketing
87
Discussion paper / Centre for Economic Policy Research
81
Journal of consumer research : JCR ; an interdisciplinary bimonthly
78
Journal of economic behavior & organization : JEBO
78
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
74
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
68
Discussion papers / CEPR
67
Academy of Management journal : AMJ
66
Journal of population economics
65
Journal of economic psychology : research in economic psychology and behavioral economics
62
SpringerLink / Bücher
61
Journal of vocational behavior
60
Journal of business and psychology
58
Journal of travel and tourism marketing
57
Working paper
55
International journal of contemporary hospitality management
53
GLO discussion paper
52
Journal of behavioral decision making
51
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
51
Journal of hospitality marketing & management
49
Journal of human resources : JHR
49
Human relations
48
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
47
Discussion paper / Tinbergen Institute
46
The journal of services marketing
46
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ECONIS (ZBW)
46
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1
Influence of restaurants' physical environments on emotion and behavioral intention
Ryu, Kisang
;
Jang, Soocheong
- In:
The service industries journal
28
(
2008
)
7/8
,
pp. 1151-1165
Persistent link: https://www.econbiz.de/10003793322
Saved in:
2
An empirical examination of perceived retail crowding, emotions, and retail outcomes
Li, Jiunn-ger Tony
;
Kim, Jai-ok
;
Lee, So Young
- In:
The service industries journal
29
(
2009
)
5/6
,
pp. 635-652
Persistent link: https://www.econbiz.de/10003880547
Saved in:
3
Displayed emotions to patronage intention : consumer response to contact personnel performance
Wang, Edward Shih-tse
- In:
The service industries journal
29
(
2009
)
3/4
,
pp. 317-329
Persistent link: https://www.econbiz.de/10003870604
Saved in:
4
A cross-cultural perspective on the role of emotion in negative service encounters
Smith, Anne M.
- In:
The service industries journal
26
(
2006
)
7
,
pp. 709-726
Persistent link: https://www.econbiz.de/10003454624
Saved in:
5
The important effect of employee's emotion management ability on his/her service behaviour in the international tourist hotel
Tsai, Chien-wen
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1437-1449
Persistent link: https://www.econbiz.de/10003914944
Saved in:
6
Emotional and rational motivations for customer loyalty in business-to-business professional services
Čater, Barbara
;
Čater, Tomaž
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 1151-1169
Persistent link: https://www.econbiz.de/10003990510
Saved in:
7
Buying a book as a christmas gift : two routes to customer immersion
Addis, Michela
;
Sala, Giulia
- In:
The service industries journal
27
(
2007
)
7/8
,
pp. 991-1006
Persistent link: https://www.econbiz.de/10003598938
Saved in:
8
Shopping mall management and entertainment experience: a cross-regional investigation
Tsai, Shu-pei
- In:
The service industries journal
30
(
2010
)
3/4
,
pp. 321-337
Persistent link: https://www.econbiz.de/10003980713
Saved in:
9
A consumption emotion measurement development : a full-service restaurant setting
Han, Heesup
;
Back, Ki-joon
;
Barrett, Betsy
- In:
The service industries journal
30
(
2010
)
1/2
,
pp. 299-320
Persistent link: https://www.econbiz.de/10003964434
Saved in:
10
Mediating and moderating processes in the relation between problem customer perceptions and work-family conflict
Hu, Hsiu-hua
;
Hsu, Chin-tien
;
Lee, Wen-ruey
;
Chang, …
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1365-1380
Persistent link: https://www.econbiz.de/10009154339
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