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Framework for the classification of service standardisation
Weyers, Morné; Louw, Louis - In: The service industries journal 37 (2017) 7/8, pp. 409-425
Persistent link: https://www.econbiz.de/10011760426
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The moderating effects of service solution characteristics on competitive advantage
Xin, Yan; Chai, Kah Hin; Ojanen, Ville; Brombacher, Aarnout - In: The service industries journal 33 (2013) 15/16, pp. 1633-1658
Persistent link: https://www.econbiz.de/10010229406
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Organizational culture as differentiator in international retailing
Pioch, Elke; Gerhard, Ulrike - In: The service industries journal 34 (2014) 8, pp. 729-749
Persistent link: https://www.econbiz.de/10010385538
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Reinforcing competitive advantage through green organizational culture and green innovation
Gürlek, Mert; Tuna, Muharrem - In: The service industries journal 38 (2018) 7/8, pp. 467-491
Persistent link: https://www.econbiz.de/10011880830
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State and the software : public policies in the shaping of the Indian software sector
Sarma, Mahesh; Krishna, Venni Venkata - In: The service industries journal 30 (2010) 1/2, pp. 25-42
Persistent link: https://www.econbiz.de/10003964350
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The effects of network embeddedness on service innovation performance
Hsueh, Jung-tang; Lin, Neng-pai; Li, Hou-chao - In: The service industries journal 30 (2010) 9/10, pp. 1723-1736
Persistent link: https://www.econbiz.de/10008661571
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A new service development integrated model
Lee, Yu-cheng; Chen, Jih-kuang - In: The service industries journal 29 (2009) 11/12, pp. 1669-1686
Persistent link: https://www.econbiz.de/10003928655
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Consumers' captive service experiences : it's you and me
Rayburn, Steven W. - In: The service industries journal 35 (2015) 15/16, pp. 806-825
Persistent link: https://www.econbiz.de/10011416846
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Transformative service networks : cocreated value as well-being
Black, Hulda G.; Gallan, Andrew S. - In: The service industries journal 35 (2015) 15/16, pp. 826-845
Persistent link: https://www.econbiz.de/10011416847
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Novelty-focussed document mapping to identify new service opportunities
Lee, Changyong; Lee, Hakyeon - In: The service industries journal 35 (2015) 5/6, pp. 345-361
Persistent link: https://www.econbiz.de/10011299592