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Beziehungsmarketing
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Alves, Helena
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Barrutia, José M.
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The service industries journal
Journal of retailing and consumer services
173
SpringerLink / Bücher
127
European journal of operational research : EJOR
120
International journal of production economics
104
Journal of business research : JBR
93
Journal of retailing
93
Journal of Services Marketing
75
Management science : journal of the Institute for Operations Research and the Management Sciences
68
Industrial marketing management : the international journal for industrial and high-tech firms
66
Journal of marketing channels : ... distribution systems, strategy, and management
63
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
63
International Journal of Bank Marketing
56
Journal of Consumer Marketing
54
International journal of production research
52
Economics of Peace and Security Journal
49
Transportation research / E : an international journal
49
Gabler Edition Wissenschaft
42
European Journal of Marketing
41
European research studies
41
The international review of retail, distribution and consumer research
41
Journal of the Academy of Marketing Science
40
International Journal of Retail & Distribution Management
39
Journal of marketing
38
Omega : the international journal of management science
38
Human Development Occasional Papers (1992-2007)
35
Journal of marketing research : JMR
35
International journal of retail & distribution management
33
Springer eBook Collection / Business and Economics
33
MPRA Paper
30
Handbuch Multi-Channel-Marketing
29
Institute on Global Conflict and Cooperation, Working Paper Series
29
International Journal of Contemporary Hospitality Management
29
Informatica Economica
28
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
28
Springer eBook Collection
28
Marketing letters : a journal of research in marketing
26
Journal of Product & Brand Management
25
Marketing Intelligence & Planning
25
International journal of hospitality management
24
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ECONIS (ZBW)
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1
Linking service climate to customer loyalty
Wang, Mei-ling
- In:
The service industries journal
35
(
2015
)
7/8
,
pp. 403-414
Persistent link: https://www.econbiz.de/10011337128
Saved in:
2
Dimensions of customer loyalty in hospitality micro-enterprises
Haghighi, Azin Mostajer
;
Baum, Tom
;
Shafti, Farhad
- In:
The service industries journal
34
(
2014
)
3
,
pp. 251-273
Persistent link: https://www.econbiz.de/10010344131
Saved in:
3
Status demotion in hierarchical loyalty programs : effects of payment source
Ramaseshan, B.
;
Stein, Alisha
;
Rabbanee, Fazlul K.
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 375-395
Persistent link: https://www.econbiz.de/10011579171
Saved in:
4
Impact of tacit knowledge on customer loyalty
Pereira, Carla Alexandra Barbosa
;
Alves, Helena
; …
- In:
The service industries journal
36
(
2016
)
15/16
,
pp. 827-845
Persistent link: https://www.econbiz.de/10011672531
Saved in:
5
Effect of e-referral incentive programs on referrer loyalty on social platforms
Fu, Xiaorong
;
Pang, Jing
- In:
The service industries journal
42
(
2022
)
15/16
,
pp. 1234-1255
Persistent link: https://www.econbiz.de/10013466628
Saved in:
6
An operational model of safety management for service providers in manufacturing industry
Nenonen, Sanna
- In:
The service industries journal
33
(
2013
)
1
,
pp. 99-114
Persistent link: https://www.econbiz.de/10009702922
Saved in:
7
Service development tools in action
Kuusisto, Jari
;
Kuusisto, Arja
;
Yli-Viitala, Pirjo
- In:
The service industries journal
33
(
2013
)
3/4
,
pp. 352-365
Persistent link: https://www.econbiz.de/10009732915
Saved in:
8
Determinants of customer loyalty in online group-buying : the self-regulation mechanism
Chang, Chun-Ming
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 400-421
Persistent link: https://www.econbiz.de/10014321595
Saved in:
9
Multi-channel store image and the effects on purchase intention
Chen, Ja-shen
;
Ching, Russell K. H.
;
Tsou, Hung Tai
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1215-1203
Persistent link: https://www.econbiz.de/10003914861
Saved in:
10
E-service quality : an internatial, multichannel and pure service perspective
Barrutia, José M.
;
Charterina, Jon
;
Gilsanz, Ainhize
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1707-1721
Persistent link: https://www.econbiz.de/10003928663
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