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Gastgewerbe
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Hospitality industry
30
Dienstleistungsqualität
10
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10
Coping strategy
8
Coping-Strategie
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Anasori, Elham
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Gürlek, Mert
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The service industries journal
International journal of hospitality management
409
International journal of contemporary hospitality management
232
International Journal of Contemporary Hospitality Management
175
Discussion paper series / IZA
129
Tourism management : research, policies, practice
106
Journal of hospitality marketing & management
78
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
74
NBER working paper series
73
SpringerLink / Bücher
69
Journal of business research : JBR
63
Springer eBook Collection
63
Working paper / National Bureau of Economic Research, Inc.
62
Tourism economics : the business and finance of tourism and recreation
60
IZA Discussion Papers
57
Journal of vocational behavior
57
IZA Discussion Paper
51
Journal of hospitality and tourism insights
50
NBER Working Paper
50
Tourism management perspectives : TMP
47
Technological forecasting & social change : an international journal
42
International journal of selection and assessment
40
Administrative Sciences : open access journal
38
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
37
International journal of organizational analysis
33
Tourism and hospitality research : THR
33
Cogent business & management
32
The journal of management development
32
Harvard business review : HBR
31
Journal of travel and tourism marketing
30
Harvard-Business-Manager : das Wissen der Besten
29
Journal of business and psychology
28
Journal of managerial psychology
28
Leadership & organization development journal
28
Advances in developing human resources : ADHR
27
Emerald insight
26
International journal of human resource management
26
International journal of project management : the journal of The International Project Management Association
25
Sustainable hospitality and tourism as motors for development : case studies from developing regions of the world
25
Tourism analysis : an interdisciplinary tourism & hospitality journal
25
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ECONIS (ZBW)
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1
The art of retaining seasonal employees : three industry-specific leadership styles
Arasli, Huseyin
;
Arici, Hasan Evrim
- In:
The service industries journal
39
(
2019
)
3/4
,
pp. 175-205
Persistent link: https://www.econbiz.de/10012203263
Saved in:
2
Service recovery model : the integrated view
Lin, Wen-bao
- In:
The service industries journal
29
(
2009
)
5/6
,
pp. 669-691
Persistent link: https://www.econbiz.de/10003880554
Saved in:
3
Middle managers' perception of subordinates' customer orientation in the banking sector
Zampetakis, Leonidas A.
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1033-1047
Persistent link: https://www.econbiz.de/10009154423
Saved in:
4
Emotional
intelligence
and caring behaviour in nursing
Rego, Arménio
;
Godinho, Lucinda
;
McQueen, Anne
;
Cunha, …
- In:
The service industries journal
30
(
2010
)
9/10
,
pp. 1419-1437
Persistent link: https://www.econbiz.de/10008661636
Saved in:
5
Improving relationship quality during the crisis
Guillén, Marta Estrada
;
Monferrer-Tirado, Diego
; …
- In:
The service industries journal
40
(
2020
)
3/4
,
pp. 268-289
Persistent link: https://www.econbiz.de/10012208503
Saved in:
6
How does mindfulness boost work engagement and inhibit psychological distress among hospital employees during the COVID-19 pandemic? : the mediating and moderating role of psycholo...
Tulucu, Fadime
;
Anasori, Elham
;
Madanoglu, Gulsevim Kinali
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 131-147
Persistent link: https://www.econbiz.de/10013167414
Saved in:
7
Masked smiles matter : employee verbal expertise and emotion display during COVID-19
Hofmann, Verena
;
Sauer, Nicola E.
;
Wanisch, Anna
; …
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 107-137
Persistent link: https://www.econbiz.de/10012483666
Saved in:
8
Resilience building in service firms during and post COVID-19
Huang, Arthur
;
Jahromi, Melissa Farboudi
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 138-167
Persistent link: https://www.econbiz.de/10012483667
Saved in:
9
Effective coping strategies for stressed frontline employees in service occupations : outcomes and drivers
Selzer, Veronika Luisa
;
Schumann, Jan Hendrik
; …
- In:
The service industries journal
41
(
2021
)
5/6
,
pp. 382-399
Persistent link: https://www.econbiz.de/10012498580
Saved in:
10
Workplace bullying, psychological distress, resilience, mindfulness, and emotional exhaustion
Anasori, Elham
;
Bayighomog, Steven W.
;
Tanova, Cem
- In:
The service industries journal
40
(
2020
)
1/2
,
pp. 65-89
Persistent link: https://www.econbiz.de/10012207484
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