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Beziehungsmarketing
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17
Consumer behaviour
14
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Kundenzufriedenheit
14
customer loyalty
14
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The service industries journal
Journal of retailing and consumer services
110
Journal of business research : JBR
88
Journal of Services Marketing
77
Journal of Consumer Marketing
64
International Journal of Bank Marketing
56
Journal of retailing
55
European Journal of Marketing
48
Journal of promotion management : JPM
42
International Journal of Retail & Distribution Management
39
Journal of marketing research : JMR
36
Journal of Product & Brand Management
35
SpringerLink / Bücher
35
Journal of marketing
29
Journal of the Academy of Marketing Science
28
Marketing Intelligence & Planning
28
Psychology & marketing
27
International Journal of Contemporary Hospitality Management
26
International journal of hospitality management
26
Marketing letters : a journal of research in marketing
25
Journal of promotion management : innovations in planning and applied research
22
Strategic Direction
22
The international review of retail, distribution and consumer research
21
European journal of marketing : EJM
20
Journal of consumer behaviour : an international research review
20
European journal of operational research : EJOR
19
Journal of hospitality marketing & management
19
Asia Pacific journal of marketing and logistics
18
International journal of contemporary hospitality management
18
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
18
International journal of retail & distribution management
18
Management science : journal of the Institute for Operations Research and the Management Sciences
18
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
16
Research
16
Springer eBook Collection
16
Cogent business & management
15
International journal of production economics
14
The journal of product & brand management
14
Journal of Business & Industrial Marketing
13
Journal of Service Management
13
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ECONIS (ZBW)
25
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1
Linking service climate to customer loyalty
Wang, Mei-ling
- In:
The service industries journal
35
(
2015
)
7/8
,
pp. 403-414
Persistent link: https://www.econbiz.de/10011337128
Saved in:
2
Dimensions of customer loyalty in hospitality micro-enterprises
Haghighi, Azin Mostajer
;
Baum, Tom
;
Shafti, Farhad
- In:
The service industries journal
34
(
2014
)
3
,
pp. 251-273
Persistent link: https://www.econbiz.de/10010344131
Saved in:
3
Status demotion in hierarchical loyalty programs : effects of payment source
Ramaseshan, B.
;
Stein, Alisha
;
Rabbanee, Fazlul K.
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 375-395
Persistent link: https://www.econbiz.de/10011579171
Saved in:
4
Impact of tacit knowledge on customer loyalty
Pereira, Carla Alexandra Barbosa
;
Alves, Helena
; …
- In:
The service industries journal
36
(
2016
)
15/16
,
pp. 827-845
Persistent link: https://www.econbiz.de/10011672531
Saved in:
5
Effect of e-referral incentive programs on referrer loyalty on social platforms
Fu, Xiaorong
;
Pang, Jing
- In:
The service industries journal
42
(
2022
)
15/16
,
pp. 1234-1255
Persistent link: https://www.econbiz.de/10013466628
Saved in:
6
Consumer evaluations of service co-branding
Chen, Chien-Wei
;
Lien, Nai-Hwa
- In:
The service industries journal
38
(
2018
)
13/14
,
pp. 995-1016
Persistent link: https://www.econbiz.de/10011962032
Saved in:
7
Service development tools in action
Kuusisto, Jari
;
Kuusisto, Arja
;
Yli-Viitala, Pirjo
- In:
The service industries journal
33
(
2013
)
3/4
,
pp. 352-365
Persistent link: https://www.econbiz.de/10009732915
Saved in:
8
Chinese customers' loyalty to international consulting firms
Li, Qianqian
;
Zheng, Qinqin
- In:
The service industries journal
33
(
2013
)
15/16
,
pp. 1495-1513
Persistent link: https://www.econbiz.de/10010229420
Saved in:
9
Effects of web site characteristics on customer loyalty in B2B e-commerce : evidence from Taiwan
Hsu, Li-chun
;
Wang, Kai-yu
;
Chih, Wen-hai
- In:
The service industries journal
33
(
2013
)
11
,
pp. 1026-1050
Persistent link: https://www.econbiz.de/10010126458
Saved in:
10
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
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