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Taiwan
102
Dienstleistungsqualität
26
Service quality
26
Beziehungsmarketing
17
Relationship marketing
17
Customer satisfaction
15
Hotel industry
15
Hotellerie
15
Kundenzufriedenheit
15
Data envelopment analysis
13
Data-Envelopment-Analyse
13
Bank
12
Consumer behaviour
10
Konsumentenverhalten
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Performance measurement
10
Performance-Messung
10
Financial services
8
Finanzdienstleistung
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E-commerce
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Electronic Commerce
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Reisevermittler
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Travel agency
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Unternehmenserfolg
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Balanced Scorecard
5
Balanced scorecard
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Salespeople
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Tourism industry
5
Tourismuswirtschaft
5
Verkaufspersonal
5
Beschwerdemanagement
4
Competitive advantage
4
Complaint management
4
Customer value
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Chiu, Yung-ho
4
Huang, Chin Wei
3
Huang, Leo
3
Lin, Chin-tsai
3
Chang, Hong-Sheng
2
Chang, Hsin Hsin
2
Chao, Pei
2
Chen, Chun-chung
2
Chen, Tser-yieth
2
Chu, Hsuan-lien
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Chung, Hsien-jui
2
Liang, Chiung-Ju
2
Lin, Hsin-hui
2
Lin, Wen-bao
2
Liu, Chang-yung
2
Lo, Hsuan
2
Shang, Kuo Chung
2
Shih, Tsui-yii
2
Tang, Tseng-chung
2
Tsaur, Sheng-hshiung
2
Wang, Chih-hung
2
Wang, Wen-Hung
2
Aksezer, Caglar S.
1
Chang, Hsiu-hui
1
Chang, Hung-fan
1
Chang, Jui-huang
1
Chang, Kuochung
1
Chang, Wan-jing April
1
Chao, Ching-cheng
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Chao, Chuang-min
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Chen, Angel
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Chen, Chin-yuan
1
Chen, Ching-fu
1
Chen, Chun-an
1
Chen, Hsiang Ling
1
Chen, Jyh-jye
1
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The service industries journal
Journal of air transport management
769
Zi you zhong guo zhi gong ye
763
Transportation research / E : an international journal
220
Economic review : issued bi-monthly
197
Applied economics
166
Review of Pacific Basin financial markets and policies
158
International journal of production research
140
European journal of operational research : EJOR
127
Issues & studies : a social science quarterly on China, Taiwan, and East Asian affairs
115
Tourism management : research, policies, practice
108
IZA Discussion Papers
102
International journal of production economics
100
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
95
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
95
Transportation science : a journal of the Institute for Operations Research and the Management Sciences
89
The empirical economics letters : a monthly international journal of economics
88
Pacific-Basin finance journal
87
Technological forecasting & social change : an international journal
81
Applied economics letters
79
Working paper / National Bureau of Economic Research, Inc.
76
Discussion paper / Tinbergen Institute
74
Discussion paper series / IZA
72
NBER working paper series
71
Omega : the international journal of management science
70
Asian survey : a bimonthly review of contemporary Asian affairs
67
Computers & operations research : and their applications to problems of world concern ; an international journal
66
International journal of technology management : IJTM
66
Journal of Asian economics
66
International journal of hospitality management
65
Asian economic journal : journal of the East Asian Economic Association
63
Discussion paper / the Institute of Economics, Academia Sinica
63
NBER Working Paper
63
Free China review : a monthly magazine
62
The international journal of human resource management
61
The developing economies
59
Jingji-lunwen
56
Journal of revenue and pricing management
55
International review of economics & finance : IREF
53
International journal of transport economics : IJTE
52
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ECONIS (ZBW)
105
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1
Self-service technology adoption by air passengers : a case study of fast air travel services in
Taiwan
Lien, Che-Hui
;
Hsu, Maxwell K.
;
Shang, Jing-Zhi
;
Wang, …
- In:
The service industries journal
41
(
2021
)
9/10
,
pp. 671-695
Persistent link: https://www.econbiz.de/10012586856
Saved in:
2
Reliability evaluation of healthcare services by assessing the technical efficiency
Aksezer, Caglar S.
- In:
The service industries journal
31
(
2011
)
13/14
,
pp. 2309-2319
Persistent link: https://www.econbiz.de/10009298991
Saved in:
3
Market segmentation of airline cargo transport
Chao, Ching-cheng
;
Lirn, Tai-cherng
;
Shang, Kuo Chung
- In:
The service industries journal
33
(
2013
)
15/16
,
pp. 1672-1685
Persistent link: https://www.econbiz.de/10010229397
Saved in:
4
The impact of new entry on UK domestic air transport : a case study of the London - Glasgow route
Johnson, Peter S.
- In:
The service industries journal
8
(
1988
)
3
,
pp. 299-316
Persistent link: https://www.econbiz.de/10001050860
Saved in:
5
Assessing and differentiating the quality of Internet-based services : a case of online banking in
Taiwan
Yu, Chian-son
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 581-602
Persistent link: https://www.econbiz.de/10003775760
Saved in:
6
Bed and breakfast industry adopting e-commerce strategies in e-service
Huang, Leo
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 633-648
Persistent link: https://www.econbiz.de/10003775763
Saved in:
7
The moderating effects of gender roles on service emotional contagion
Lin, Miao-que
;
Huang, Li-shia
;
Chiang, Yi-fang
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 755-767
Persistent link: https://www.econbiz.de/10003775775
Saved in:
8
The market share-profitability relationships in the securities industry
Chu, Wenyi
;
Chen, Chien-nan
;
Wang, Chuang-hung
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 813-826
Persistent link: https://www.econbiz.de/10003775778
Saved in:
9
Configutation of innovation and performance in the service industry : evidence from the Taiwanese hotel industry
Tseng, Chun-yao
;
Kuo, Hui-yueh
;
Chou, Shou-shiung
- In:
The service industries journal
28
(
2008
)
7/8
,
pp. 1015-1028
Persistent link: https://www.econbiz.de/10003793052
Saved in:
10
Selecting a marketing strategy for private hotels in
Taiwan
using the analytic hierarchy process
Lin, Chin-tsai
;
Wu, Cheng-shiung
- In:
The service industries journal
28
(
2008
)
7/8
,
pp. 1077-1091
Persistent link: https://www.econbiz.de/10003793064
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