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~isPartOf:"The service industries journal"
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Dienstleistungsqualität
294
Service quality
294
Customer satisfaction
173
Kundenzufriedenheit
173
Beziehungsmarketing
108
Relationship marketing
108
Consumer behaviour
90
Konsumentenverhalten
90
Dienstleistungssektor
42
Service industry
42
E-commerce
39
Electronic Commerce
39
Taiwan
36
Customer service
24
Kundenservice
24
Beschwerdemanagement
23
Complaint management
23
Spain
23
Spanien
23
Online retailing
22
Online-Handel
22
Dienstleistung
20
Services
20
customer satisfaction
20
Performance measurement
19
Performance-Messung
19
Emotion
17
Hotel industry
17
Hotellerie
17
service quality
17
Hospital
16
Krankenhaus
16
Gesundheitsversorgung
15
Health care
15
Quality management
15
Qualitätsmanagement
15
Structural equation model
15
Strukturgleichungsmodell
15
Tourism industry
15
Tourismuswirtschaft
15
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Article
395
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7
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Article in journal
402
Aufsatz in Zeitschrift
402
Collection of articles of several authors
7
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7
Case study
4
Fallstudie
4
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1
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1
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English
402
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Alves, Helena
4
Yi, Youjae
4
Ha, Hong Youl
3
Kandampully, Jay
3
Lin, Wen-bao
3
Malhotra, Neeru
3
Park, Jungkun
3
Wang, Mei-ling
3
Alrawadieh, Zaid
2
Apetrei, Andreea
2
Bryson, John R.
2
Cetin, Gurel
2
Chang, Hong-Sheng
2
Chao, Pei
2
Chaves, Rafael
2
Chen, Li-Fei
2
Chih, Wen-hai
2
Cunha, Miguel Pina e
2
Dabholkar, Pratibha A.
2
Dun, Zanna van
2
Fisk, Raymond P.
2
Galindo Martín, Miguel Angel
2
Gil Saura, Irene
2
Gil-Pechuan, Ignacio
2
Gong, Taeshik
2
Ha, Sejin
2
Henseler, Jörg
2
Horodnic, Adrian V.
2
Hsu, Li-chun
2
Hsu, Maxwell K.
2
Huang, Leo
2
Janda, Swinder
2
Keramati, Abbas
2
Kim, Jung-Hwan
2
Kim, Minjeong
2
Kim, Wansoo
2
Kuusisto, Jari
2
Kwan, Ho Kwong
2
Lee, Donhee
2
Lee, Sang M.
2
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The service industries journal
The Indian economic journal
1,268
The Indian journal of economics
1,164
The Indian journal of labour economics : a quarterly journal of Indian Society of Labour Economics
1,073
Economic & political weekly : a Sameeksha Trust publ.
1,053
Finance India : the quarterly journal of Indian Institute of Finance
938
Artha vijñāna : journal of the Gokhale Institute of Politics and Economics
885
Working Papers / eSocialSciences
867
The Asian economic review : journal of the Indian Institute of Economics
796
Journal of retailing and consumer services
778
Economic developments in India : quarterly update : analysis, reports, policy documents
757
Indian journal of agricultural economics
680
Journal of business research : JBR
667
International journal of hospitality management
635
Foreign trade review : quarterly journal of Indian Institute of Foreign Trade
604
Working paper
601
NBER working paper series
598
MPRA Paper
587
SpringerLink / Bücher
584
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
536
Working paper / National Bureau of Economic Research, Inc.
515
Economic affairs : quarterly journal of economics
501
NBER Working Paper
477
Global business review
454
Discussion paper series / IZA
430
Policy research working paper : WPS
421
Margin : quarterly journal of the National Council of Applied Economic Research
407
Praj̄nȧn : journal of social and management sciences
392
International journal of Indian culture and business management
389
Indian economic review : biannual journal of the Delhi School of Economics, University of Delhi
370
IZA Discussion Papers
354
The Indian journal of public administration : quarterly journal of the Indian Institute of Public Administration
352
Anvesak : journal of the Sardar Patel Institute of Economic and Social Research
350
Working papers / National Institute of Public Finance and Policy
306
Journal of Indian School of Political Economy : a journal devoted to the study of Indian economy, polity, and society
301
Journal of Services Marketing
297
The journal of development studies : JDS
296
Tourism management : research, policies, practice
295
Occasional papers / Reserve Bank of India
294
The journal of services marketing
293
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ECONIS (ZBW)
402
Showing
1
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10
of
402
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1
Simultaneous measurement of quality in different online services
Barrera, Ramón Barrera
;
Carrión, Gabriel Cepeda
- In:
The service industries journal
34
(
2014
)
2
,
pp. 123-144
Persistent link: https://www.econbiz.de/10010257790
Saved in:
2
Key drivers of services
website
loyalty
Sanz Blas, Silvia
;
Ruiz Mafe, Carla
;
Pérez Perez, Isabel
- In:
The service industries journal
34
(
2014
)
5
,
pp. 455-475
Persistent link: https://www.econbiz.de/10010379358
Saved in:
3
Measuring user perceived service quality of online auction sites
Liu, Chung-tzer
;
Guo, Yi Maggie
;
Hsieh, Tzong-yin
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1177-1197
Persistent link: https://www.econbiz.de/10003996855
Saved in:
4
Online service failure and propensity to suspend offline consumption
Piercy, Niall
;
Archer-Brown, Chris
- In:
The service industries journal
34
(
2014
)
8
,
pp. 659-676
Persistent link: https://www.econbiz.de/10010385543
Saved in:
5
Conceptualization and assessment of E-service quality for luxury brands
Kim, Jung-Hwan
;
Kim, Minjeong
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 436-470
Persistent link: https://www.econbiz.de/10012208579
Saved in:
6
Customer readiness-customer participation link in e-services
Tuan Nguyen
- In:
The service industries journal
42
(
2022
)
9/10
,
pp. 738-769
Persistent link: https://www.econbiz.de/10013362141
Saved in:
7
Effects of web site characteristics on customer loyalty in B2B e-commerce : evidence from Taiwan
Hsu, Li-chun
;
Wang, Kai-yu
;
Chih, Wen-hai
- In:
The service industries journal
33
(
2013
)
11
,
pp. 1026-1050
Persistent link: https://www.econbiz.de/10010126458
Saved in:
8
The impact of buying environment characteristics of retail websites
Kim, Jung-Hwan
;
Kim, Minjeong
;
Kandampully, Jay
- In:
The service industries journal
27
(
2007
)
7/8
,
pp. 865-880
Persistent link: https://www.econbiz.de/10003598823
Saved in:
9
Users' perceptions of the free , virtual-only service experience
Yilmazsoy, Baris
;
Saad, Mohammed
;
Cicmil, Svetlana
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 1007-1019
Persistent link: https://www.econbiz.de/10003990462
Saved in:
10
Analyzing systemic customer value in scalable business service
Pynnönen, Mikko
;
Hallikas, Jukka
;
Ritala, Paavo
; …
- In:
The service industries journal
34
(
2014
)
14
,
pp. 1154-1166
Persistent link: https://www.econbiz.de/10010412904
Saved in:
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