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Hotel industry
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Dienstleistungsqualität
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Karatepe, Osman M.
5
Altinay, Levent
3
Chiu, Yung-ho
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Huang, Chin Wei
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Jung, Hyo Sun
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Yoon, Hye Hyun
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The service industries journal
International journal of hospitality management
1,097
Journal of business research : JBR
832
Discussion paper series / IZA
471
Tourism management : research, policies, practice
454
International journal of contemporary hospitality management
428
SpringerLink / Bücher
393
Technological forecasting & social change : an international journal
357
Journal of retailing and consumer services
344
NBER working paper series
316
Journal of vocational behavior
277
Working paper / National Bureau of Economic Research, Inc.
267
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
266
ILO Working Papers
262
International journal of internet marketing and advertising : IJIMA
255
Journal of hospitality marketing & management
253
Journal of business ethics : JOBE
239
IZA Discussion Paper
233
NBER Working Paper
233
Industrial marketing management : the international journal for industrial and high-tech firms
230
The international journal of human resource management
230
Springer eBook Collection
226
IZA Discussion Papers
223
Information systems research : ISR
214
Management science : journal of the Institute for Operations Research and the Management Sciences
203
Journal of travel and tourism marketing
197
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
178
Tourism economics : the business and finance of tourism and recreation
177
Working paper
172
CESifo working papers
170
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
170
Journal of management information systems : JMIS
167
Discussion paper / Centre for Economic Policy Research
162
Tourism management perspectives : TMP
159
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
154
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
153
Journal of advertising research
152
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
151
Discussion papers / CEPR
145
Human relations
145
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ECONIS (ZBW)
148
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1
Stakeholder engagement via social media : an analysis of third-party logistics companies
Denktaş-Şakar, Gül
;
Sürücü, Ebru
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 866-889
Persistent link: https://www.econbiz.de/10012260359
Saved in:
2
How different advertising formats and calls to action on videos affect advertising recognition and consequent behaviours
Chen, Tser-yieth
;
Yeh, Tsai-lien
;
Chang, Chin-I.
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 358-379
Persistent link: https://www.econbiz.de/10012208556
Saved in:
3
Factors affecting users' continuance intention of mobile social network service
Yen, Wan-Chu
;
Lin, Hsin-Hui
;
Wang, Yi-Shun
;
Shih, Ying-Wei
- In:
The service industries journal
39
(
2019
)
13/14
,
pp. 983-1003
Persistent link: https://www.econbiz.de/10012205923
Saved in:
4
Error management culture : impact on cohesion,
stress
, and turnover intentions
Guchait, Priyanko
;
Paşamehmetoğlu, Ayşın
;
Madera, Juan
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 124-141
Persistent link: https://www.econbiz.de/10011564530
Saved in:
5
Service climate and employee performance : exploring the moderating role of job
stress
and organizational identification
Zhang, Ruo Yong
;
Liu, Xin Mei
;
Wang, Hai Zhen
;
Shen, Li
- In:
The service industries journal
31
(
2011
)
13/14
,
pp. 2355-2372
Persistent link: https://www.econbiz.de/10009298984
Saved in:
6
Linking ostracism with employee negligence behavior : a moderated mediation model
Aliza, Komal
;
Shaheen, Sadia
;
Malik, Muhammad Jawad
; …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 872-896
Persistent link: https://www.econbiz.de/10013362155
Saved in:
7
Extra- and intra-organizational drivers of
workplace
diviance
Walsh, Gianfranco
- In:
The service industries journal
34
(
2014
)
14
,
pp. 1134-1153
Persistent link: https://www.econbiz.de/10010412907
Saved in:
8
The effects of inter-role conflicts on turnover intention among frontline service providers : does gender matter?
Huang, Min-hsin
;
Cheng, Zhao-hong
- In:
The service industries journal
32
(
2012
)
3/4
,
pp. 367-381
Persistent link: https://www.econbiz.de/10009510682
Saved in:
9
Explicating customer orientation's influence on frontline employee satisfaction
Briggs, Elten
;
Jaramillo, Fernando
;
Noboa, Fabrizio
- In:
The service industries journal
35
(
2015
)
3
,
pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
Saved in:
10
The effects of two directions of conflict and facilitation on frontline employees' job outcomes
Karatepe, Osman M.
;
Kilic, Hasan
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 977-993
Persistent link: https://www.econbiz.de/10003990199
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