Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The service industries journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer perception about inno...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
294
Service quality
294
Consumer behaviour
198
Konsumentenverhalten
197
Customer satisfaction
173
Kundenzufriedenheit
173
Beziehungsmarketing
127
Relationship marketing
127
Innovation
101
Dienstleistungssektor
86
Service industry
86
Innovation management
60
Innovationsmanagement
60
Dienstleistung
43
Services
43
Taiwan
38
Emotion
35
Brand management
28
Markenführung
28
Online retailing
24
Online-Handel
24
Beschwerdemanagement
23
Complaint management
23
Customer integration
23
Customer service
23
Kundenintegration
23
Kundenservice
23
Service innovation
23
Brand image
22
Markenimage
22
Spain
22
Spanien
22
E-commerce
21
Electronic Commerce
21
Hotel industry
21
Hotellerie
21
Confidence
20
Performance measurement
20
Performance-Messung
20
Vertrauen
20
more ...
less ...
Online availability
All
Undetermined
214
Free
6
Type of publication
All
Article
565
Book / Working Paper
9
Type of publication (narrower categories)
All
Article in journal
574
Aufsatz in Zeitschrift
574
Collection of articles of several authors
9
Sammelwerk
9
Case study
4
Fallstudie
4
Aufsatzsammlung
1
Conference proceedings
1
Konferenzschrift
1
more ...
less ...
Language
All
English
574
Author
All
Alves, Helena
4
Wang, Stephen W.
4
Yi, Youjae
4
Akgün, Ali E.
3
Arici, Hasan Evrim
3
Dabholkar, Pratibha A.
3
Galindo Martín, Miguel Angel
3
Ha, Hong Youl
3
Ha, Sejin
3
Hsu, Maxwell K.
3
Kandampully, Jay
3
Keskin, Halit
3
Kraus, Sascha
3
Köseoglu, Mehmet Ali
3
Lin, Wen-bao
3
Malhotra, Neeru
3
Mas-Verdu, Francisco
3
Nicholson, Michael
3
Park, Jungkun
3
Peris-Ortiz, Marta
3
Philippe, Jean
3
Rayburn, Steven W.
3
Sanz Blas, Silvia
3
Sigala, Marianna
3
Toivonen, Marja
3
Wang, Mei-ling
3
Wu, Cedric Hsi-jui
3
Xiao, Sarah Hong
3
Addo, Prince Clement
2
Ahmed, Sohel
2
Ahn, Jiseon
2
Akhtar, Nadeem
2
Alrawadieh, Zaid
2
Amin, Muslim
2
Arasli, Huseyin
2
Back, Ki-Joon
2
Backhouse, Chris J.
2
Bloemer, Johanna M.
2
Boateng, Henry
2
Bowden, Jana
2
more ...
less ...
Published in...
All
The service industries journal
Journal of business research : JBR
2,999
Journal of retailing and consumer services
2,105
Technological forecasting & social change : an international journal
1,547
Research policy : policy, management and economic studies of science, technology and innovation
1,306
NBER working paper series
1,283
International journal of hospitality management
1,153
Working paper / National Bureau of Economic Research, Inc.
1,112
NBER Working Paper
1,012
SpringerLink / Bücher
965
Food policy : economics planning and politics of food and agriculture
867
International journal of consumer studies
807
Psychology & marketing
711
Technology analysis & strategic management
620
Technovation : the international journal of technological innovation, entrepreneurship and technology management
620
Management science : journal of the Institute for Operations Research and the Management Sciences
601
Industrial marketing management : the international journal for industrial and high-tech firms
594
Journal of consumer research : JCR ; an interdisciplinary bimonthly
594
International journal of innovation management
560
European Journal of Marketing
533
MPRA Paper
520
Tourism management : research, policies, practice
511
Discussion paper / Centre for Economic Policy Research
475
Working paper
468
Cogent business & management
467
Asia Pacific journal of marketing and logistics
457
Journal of open innovation : technology, market, and complexity
454
Journal of Consumer Marketing
447
Discussion paper series / IZA
446
Economics of innovation and new technology
441
Strategic Direction
436
Springer eBook Collection
431
Journal of travel and tourism marketing
428
International journal of technology management : IJTM
427
European journal of marketing : EJM
418
International journal of contemporary hospitality management
418
CESifo working papers
412
Discussion paper
411
The journal of services marketing
410
The journal of product & brand management
408
more ...
less ...
Source
All
ECONIS (ZBW)
574
Showing
1
-
10
of
574
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The moderation influence of warranty on customer satisfaction's antecedents : an emprical evidence from automotive dealerships
Sabbagh, Omar
;
Mohd Nizam Ab Rahman
;
Wan Rosmanira Ismail
; …
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 381-407
Persistent link: https://www.econbiz.de/10011741146
Saved in:
2
Do customer participation and cognitive ability influence satisfaction?
Jia, Jingdong
;
Wang, Jing
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 416-437
Persistent link: https://www.econbiz.de/10011579203
Saved in:
3
The interrelationships between relationship marketing constructs and customer engagement dimensions
Van Tonder, Estelle
;
Petzer, Daniël Johannes
- In:
The service industries journal
38
(
2018
)
13/14
,
pp. 948-973
Persistent link: https://www.econbiz.de/10011962028
Saved in:
4
A perceived reliability-based customer satisfaction model in self-service technology
Barua, Zapan
;
Aimin, Wang
;
Hongyi, Xu
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 446-466
Persistent link: https://www.econbiz.de/10011880828
Saved in:
5
Cultural influences on B2B service quality-satisfaction-loyalty
Lee, Myungho
;
Kang, Mincheol
;
Kang, Ju Young
- In:
The service industries journal
39
(
2019
)
3/4
,
pp. 229-249
Persistent link: https://www.econbiz.de/10012203278
Saved in:
6
An integrative framework for customer switching behavior
Mosavi, Seyed Mohammad
;
Sangari, Mohamad Sadegh
; …
- In:
The service industries journal
38
(
2018
)
15/16
,
pp. 1067-1094
Persistent link: https://www.econbiz.de/10011977442
Saved in:
7
Using social exchange perspective to explain customer voluntary performance behavior
Dai, You-De
;
Liu, Ying-Chan
;
Zhuang, Wen-Long
;
Wang, …
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 764-784
Persistent link: https://www.econbiz.de/10014321623
Saved in:
8
The importance of perceived fairness in product customization settings
Scholl-Grissemann, Ursula
;
Sauer, Nicola E.
;
Teichmann, …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 823-842
Persistent link: https://www.econbiz.de/10013362153
Saved in:
9
Effects of quality and corporate social responsibility on loyalty
Chomvilailuk, Rojanasak
;
Butcher, Ken
- In:
The service industries journal
34
(
2014
)
11/12
,
pp. 938-954
Persistent link: https://www.econbiz.de/10010394586
Saved in:
10
Effects of retailers' service quality and legitimacy on behavioral intention : the role of emotions during COVID-19
Yang, Kiseol
;
Kim, Jiyoung
;
Min, Jihye
; …
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 84-106
Persistent link: https://www.econbiz.de/10012483665
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
