Narrow search
Showing 1 - 10 of 443
Cover Image
Effects of quality and corporate social responsibility on loyalty
Chomvilailuk, Rojanasak; Butcher, Ken - In: The service industries journal 34 (2014) 11/12, pp. 938-954
Persistent link: https://www.econbiz.de/10010394586
Cover Image
An analysis of influences on total financial exclusion
Devlin, James F. - In: The service industries journal 29 (2009) 7/8, pp. 1021-1036
Persistent link: https://www.econbiz.de/10003990471
Cover Image
Customer behavioural intentions towards mobile money services adoption in Ghana
Narteh, Bedman; Mahmoud, Mahmoud Abdulai; Amoh, Simon - In: The service industries journal 37 (2017) 7/8, pp. 426-447
Persistent link: https://www.econbiz.de/10011760429
Cover Image
Online customer relationships : switching cost drivers for different relationship lengths
Al-Hawari, Mohd Ahmad - In: The service industries journal 42 (2022) 1/2, pp. 59-80
Persistent link: https://www.econbiz.de/10013167405
Cover Image
New perspective on customer orientation of service employees : a conceptual framework
Morales, Javier; Ruiz-Alba, José L. - In: The service industries journal 39 (2019) 13/14, pp. 966-982
Persistent link: https://www.econbiz.de/10012205913
Cover Image
Reinforcing customer loyalty through service employees' competence and benevolence
Nguyen, Nha - In: The service industries journal 36 (2016) 13/14, pp. 721-738
Persistent link: https://www.econbiz.de/10011655411
Cover Image
New financial service development for banks in Taiwan based on customer needs and expectations
Tsai, Wen-hsien; Hsu, Wei; Lin, Thomas W. - In: The service industries journal 31 (2011) 1/2, pp. 215-236
Persistent link: https://www.econbiz.de/10008904656
Cover Image
An integrative framework for customer switching behavior
Mosavi, Seyed Mohammad; Sangari, Mohamad Sadegh; … - In: The service industries journal 38 (2018) 15/16, pp. 1067-1094
Persistent link: https://www.econbiz.de/10011977442
Cover Image
The impacts of complaint efforts on customer satisfaction and loyalty
Cai, Ruiying; Chi, Christina Geng-Qing - In: The service industries journal 38 (2018) 15/16, pp. 1095-1115
Persistent link: https://www.econbiz.de/10011977443
Cover Image
Do customer participation and cognitive ability influence satisfaction?
Jia, Jingdong; Wang, Jing - In: The service industries journal 36 (2016) 9/10, pp. 416-437
Persistent link: https://www.econbiz.de/10011579203