Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The service industries journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Reward point accumulation beha...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
198
Konsumentenverhalten
197
Beziehungsmarketing
187
Relationship marketing
187
Dienstleistungsqualität
109
Service quality
109
Customer satisfaction
85
Kundenzufriedenheit
85
Emotion
30
Brand management
25
Confidence
25
Markenführung
25
Taiwan
25
Vertrauen
25
Brand image
22
Dienstleistungssektor
22
Markenimage
22
Service industry
22
Customer integration
21
Kundenintegration
21
E-commerce
20
Electronic Commerce
20
Online retailing
19
Online-Handel
19
Internet marketing
18
Online-Marketing
18
Betriebliche Wertschöpfung
17
Customer service
17
Kundenservice
17
Social Web
17
Social web
17
Value creation
17
Beschwerdemanagement
16
Complaint management
16
Einzelhandel
16
Retail trade
16
customer satisfaction
16
Customer value
14
Kundenwert
14
Lieferantenmanagement
14
more ...
less ...
Online availability
All
Undetermined
147
Free
4
Type of publication
All
Article
321
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
323
Aufsatz in Zeitschrift
323
Case study
2
Collection of articles of several authors
2
Fallstudie
2
Sammelwerk
2
Language
All
English
323
Author
All
Ha, Hong Youl
3
Ha, Sejin
3
Nicholson, Michael
3
Taheri, Babak
3
Wang, Stephen W.
3
Wu, Cedric Hsi-jui
3
Xiao, Sarah Hong
3
Addo, Prince Clement
2
Ahmed, Sohel
2
Ahn, Jiseon
2
Akhtar, Nadeem
2
Amin, Muslim
2
Arici, Hasan Evrim
2
Back, Ki-Joon
2
Bowden, Jana
2
Casaló, Luis V.
2
Chao, Pei
2
Chen, Mei-fang
2
Ding Hooi Ting
2
Drennan, Judy
2
Fang, Jiaming
2
Flavián Blanco, Carlos
2
Foxall, Gordon R.
2
Gannon, Martin Joseph
2
Gao, Lily
2
Gil Saura, Irene
2
Horbel, Chris
2
Hsu, Maxwell K.
2
Kesgin, Muhammet
2
Kim, Wansoo
2
Kulbo, Nora Bakabbey
2
Köseoglu, Mehmet Ali
2
Lee, Seonjeong
2
Legendre, Tiffany S.
2
Lin, Wen-bao
2
Lin, Yi Hsin
2
Lings, Ian
2
Liu, Tsung-chi
2
Ma, Jianfeng
2
Nätti, Satu
2
more ...
less ...
Published in...
All
The service industries journal
Journal of business research : JBR
2,278
Journal of retailing and consumer services
2,123
International journal of hospitality management
911
International journal of consumer studies
786
Psychology & marketing
703
NBER working paper series
674
Journal of consumer research : JCR ; an interdisciplinary bimonthly
585
SpringerLink / Bücher
577
Working paper / National Bureau of Economic Research, Inc.
564
NBER Working Paper
485
European Journal of Marketing
477
Industrial marketing management : the international journal for industrial and high-tech firms
474
Asia Pacific journal of marketing and logistics
430
The journal of product & brand management
407
Journal of Consumer Marketing
397
European journal of marketing : EJM
394
Tourism management : research, policies, practice
381
The journal of brand management : an international journal
379
Journal of the Academy of Marketing Science
376
Journal of marketing research : JMR
375
Management science : journal of the Institute for Operations Research and the Management Sciences
374
Journal of travel and tourism marketing
370
Journal of marketing
369
The journal of services marketing
368
Journal of marketing management : MM
360
Journal of retailing
359
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
349
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
332
Journal of international consumer marketing
330
Cogent business & management
328
Marketing intelligence & planning
326
Marketing letters : a journal of research in marketing
320
Journal of marketing communications
319
The international review of retail, distribution and consumer research
314
International journal of contemporary hospitality management
313
International journal of retail & distribution management
312
Journal of strategic marketing
304
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
301
Journal of fashion marketing and management
299
more ...
less ...
Source
All
ECONIS (ZBW)
323
Showing
1
-
10
of
323
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Credit card churning customers, endowed loyalty, and protestant work ethic
Legendre, Tiffany S.
;
Baker, Melissa A.
- In:
The service industries journal
44
(
2024
)
1/2
,
pp. 22-44
Persistent link: https://www.econbiz.de/10014450258
Saved in:
2
Customer demotion in hierarchical loyalty programmes
Berlo, Geert van
;
Bloemer, Johanna M.
;
Blazevic, Vera
- In:
The service industries journal
34
(
2014
)
11/12
,
pp. 922-937
Persistent link: https://www.econbiz.de/10010394602
Saved in:
3
Designing loyalty programs that matter to customers
Ha, Sejin
;
Stoel, Leslie
- In:
The service industries journal
34
(
2014
)
6
,
pp. 495-514
Persistent link: https://www.econbiz.de/10010379347
Saved in:
4
Status demotion in hierarchical loyalty programs : effects of payment source
Ramaseshan, B.
;
Stein, Alisha
;
Rabbanee, Fazlul K.
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 375-395
Persistent link: https://www.econbiz.de/10011579171
Saved in:
5
Effect of e-referral incentive programs on referrer loyalty on social platforms
Fu, Xiaorong
;
Pang, Jing
- In:
The service industries journal
42
(
2022
)
15/16
,
pp. 1234-1255
Persistent link: https://www.econbiz.de/10013466628
Saved in:
6
Adherence to customer loyalty programmes and changes in buyer behaviour
Collado Agudo, Jesús
;
Herrero Crespo, Angel
; …
- In:
The service industries journal
32
(
2012
)
8
,
pp. 1323-1341
Persistent link: https://www.econbiz.de/10009553145
Saved in:
7
The easier you get it, the less you cherish it? : research on the influence of coupon issuing methods on consumers from the perspective of psychological ownership
Yu, Zhenpeng
;
Zeng, Hui
;
Hao, Liaogang
- In:
The service industries journal
43
(
2023
)
13/14
,
pp. 962-988
Persistent link: https://www.econbiz.de/10014338630
Saved in:
8
Special issue: A new research agenda for hospitality management
Phillips, Paul
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10003914895
Saved in:
9
Online relationship avoidance over time
Ha, Hong Youl
;
Lee, Je-won
- In:
The service industries journal
32
(
2012
)
9
,
pp. 1451-1468
Persistent link: https://www.econbiz.de/10009579523
Saved in:
10
Customer e-complaining behaviours using social media
Balaji, M. S.
;
Jha, Subhash
;
Stafford, Marla Royne
- In:
The service industries journal
35
(
2015
)
11/12
,
pp. 633-654
Persistent link: https://www.econbiz.de/10011401814
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
