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Services
62
Dienstleistung
61
Dienstleistungssektor
49
Service industry
49
Performance measurement
48
Performance-Messung
48
Dienstleistungsqualität
37
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32
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8
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151
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Chiu, Yung-ho
4
Huang, Chin Wei
3
Kraus, Sascha
3
Rayburn, Steven W.
3
Arici, Hasan Evrim
2
Assaf, A. Georges
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Backhouse, Chris J.
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Chang, Hsin Hsin
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Dun, Zanna van
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Fisk, Raymond P.
2
Ganz, Walter
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Henseler, Jörg
2
Hofmeister, Johannes
2
Jaaron, Ayham A. M.
2
Joo, Seong-Jong
2
Kanbach, Dominik K.
2
Köseoglu, Mehmet Ali
2
Lee, Changyong
2
Medal Bartual, Amparo
2
Min, Ho-key
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Min, Hyesung
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Sundbo, Jon
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Tsiotsou, Rodoula H.
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Anderson, Sidney
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1
Arici, Nagihan Cakmakoglu
1
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1
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The service industries journal
European journal of operational research : EJOR
980
Management science : journal of the Institute for Operations Research and the Management Sciences
403
Omega : the international journal of management science
393
SpringerLink / Bücher
352
International journal of production research
319
Journal of business research : JBR
283
International journal of production economics
267
Socio-economic planning sciences : the international journal of public sector decision-making
263
Journal of productivity analysis
251
Journal of the Operational Research Society
216
Theory and decision : an international journal for multidisciplinary advances in decision science
216
Journal of behavioral decision making
209
Journal of business ethics : JOBE
200
Journal of economic behavior & organization : JEBO
194
Applied economics
192
Journal of the Operational Research Society : OR
167
Journal of economic theory
166
Technological forecasting & social change : an international journal
165
The international journal of productivity and performance management : IJPPM
159
Benchmarking : an international journal ; BIJ
155
Europäische Hochschulschriften / 5
151
International journal of productivity and quality management : IJPQM
148
MPRA Paper
145
Group decision and negotiation
144
Journal of economic psychology : research in economic psychology and behavioral economics
140
Economics letters
135
NBER working paper series
135
Econometrica : journal of the Econometric Society, an internat. society for the advancement of economic theory in its relation to statistics and mathematics
132
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
128
Energy economics
126
Public performance & management review
123
Operations research
121
Journal of risk and uncertainty : JRU
120
Working paper / National Bureau of Economic Research, Inc.
120
Discussion paper series / IZA
110
International Journal of Operations & Production Management
110
Journal of air transport management
110
International Journal of Business Performance Management
109
European Journal of Operational Research
107
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ECONIS (ZBW)
151
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151
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1
Challenges of measuring service productivity in innovative, knowledge-intensive business
services
Biege, Sabine
;
Lay, Gunter
;
Zanker, Christoph
;
Schmall, …
- In:
The service industries journal
33
(
2013
)
3/4
,
pp. 378-391
Persistent link: https://www.econbiz.de/10009732863
Saved in:
2
The dynamics of service productivity and value creation : a service life cycle perspective
Janeschek, Sabine
;
Hottum, Peter
;
Kicherer, Florian
; …
- In:
The service industries journal
33
(
2013
)
3/4
,
pp. 366-377
Persistent link: https://www.econbiz.de/10009732911
Saved in:
3
Measuring the performance of financial holding companies
Chao, Chuang-min
;
Yu, Ming-miin
;
Chen, Mu-Chen
- In:
The service industries journal
30
(
2010
)
5/6
,
pp. 811-829
Persistent link: https://www.econbiz.de/10003992909
Saved in:
4
An efficiency and effectiveness model for international tourist hotels in Taiwan
Hsieh, Ling-feng
;
Wang, Li-hsin
;
Huang, Yi-chen
;
Chen, Angel
- In:
The service industries journal
30
(
2010
)
13/14
,
pp. 2183-2199
Persistent link: https://www.econbiz.de/10008809593
Saved in:
5
An integrated solution for benchmarking using DEA, gray entropy, and Borda count
Wu, Wei-wen
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 321-335
Persistent link: https://www.econbiz.de/10009427668
Saved in:
6
Ecommerce and hotel performance : three-stage DEA analysis
Shang, Jui-Kou
;
Hung, Wei-Ting
;
Lo, Chang-Fang
;
Wang, …
- In:
The service industries journal
28
(
2008
)
3/4
,
pp. 529-540
Persistent link: https://www.econbiz.de/10003751925
Saved in:
7
Framework for the classification of service standardisation
Weyers, Morné
;
Louw, Louis
- In:
The service industries journal
37
(
2017
)
7/8
,
pp. 409-425
Persistent link: https://www.econbiz.de/10011760426
Saved in:
8
A new service development integrated model
Lee, Yu-cheng
;
Chen, Jih-kuang
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1669-1686
Persistent link: https://www.econbiz.de/10003928655
Saved in:
9
Consumers' captive service experiences : it's you and me
Rayburn, Steven W.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 806-825
Persistent link: https://www.econbiz.de/10011416846
Saved in:
10
Transformative service networks : cocreated value as well-being
Black, Hulda G.
;
Gallan, Andrew S.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 826-845
Persistent link: https://www.econbiz.de/10011416847
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