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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
NBER working paper series
735
Working paper / National Bureau of Economic Research, Inc.
656
NBER Working Paper
591
Journal of health economics
515
International journal of production research
487
SpringerLink / Bücher
487
Health economics
408
Journal of health organization and management
400
Health care management review : HCM review
367
The European journal of health economics : HEPAC ; health economics in prevention and care
346
Business process management journal
342
IMF Staff Country Reports
333
Discussion paper series / IZA
315
Health care management science
289
European journal of operational research : EJOR
282
Health economics review
221
Health affairs : at the intersection of health, health care, and policy
204
International journal of hospitality management
200
International journal of production economics
192
IZA Discussion Paper
175
Working paper
174
Health marketing quarterly
158
Springer eBook Collection
158
Applied economics
155
Manufacturing & service operations management : M & SOM
153
World Bank E-Library Archive
148
The TQM journal : the international review of organizational improvement
147
Management science : journal of the Institute for Operations Research and the Management Sciences
141
Policy research working paper : WPS
138
International journal of productivity and quality management : IJPQM
136
Technological forecasting & social change : an international journal
132
Inquiry : a journal of health care organization, provision and financing
128
Socio-economic planning sciences : the international journal of public sector decision-making
128
The European journal of health economics
127
Journal of business research : JBR
126
CHE research paper
121
International journal of business process integration and management : IJBPIM
119
State of Health in the EU
116
Krankenhausmanagement : Strategien, Konzepte, Methoden
113
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1
Factors affecting patient satisfaction : an exploratory study for quality management in the health-care sector
Kamra, Vishal
;
Sing, Harjot
;
De, Kalyan Kumar
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1013-1027
Persistent link: https://www.econbiz.de/10011687813
Saved in:
2
The effect of creating new secondary health services on
patients
' perceptions : a Kano service quality analysis approach
Vassiliadis, Chris A.
;
Fotiadis, Anestis K.
; …
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 897-907
Persistent link: https://www.econbiz.de/10010393800
Saved in:
3
Do satisfied employees lead to satisfied
patients
? : an empirical study in an Italian
hospital
Raharjo, Hendry
;
Guglielmetti Mugion, Roberta
;
Di …
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 853-874
Persistent link: https://www.econbiz.de/10011581162
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4
Lean production in healthcare : a simulation-based value stream mapping in the physical therapy and rehabilitation department of a public
hospital
Doğan, Nuri Özgür
;
Unutulmaz, Osman
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 64-80
Persistent link: https://www.econbiz.de/10011555088
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5
Effects of clinical pathway implementation on medical quality and patient satisfaction
Yeh, Tsu-Ming
;
Pai, Fan-Yun
;
Huang, Kai-I
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 583-601
Persistent link: https://www.econbiz.de/10011305642
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6
Monitoring and reducing patient dissatisfaction : a case study of an Iranian public
hospital
Rasouli, Omid
;
Zarei, Mohammad Hossein
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 531-559
Persistent link: https://www.econbiz.de/10011579841
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7
The association between perceived value and patient loyalty in public university hospitals in Turkey
Özer, Leyla
;
Başgöze, Pınar
;
Karahan, Ayça
- In:
Total quality management & business excellence : an …
28
(
2017
)
7
,
pp. 782-800
Persistent link: https://www.econbiz.de/10011977041
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8
Does the healthcare industry report quality costs? : comparative investigations of public and private hospitals
Uyar, Ali
;
Neyis, Arzu
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 733-745
Persistent link: https://www.econbiz.de/10011388389
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9
Making the value flow: application of value stream mapping in a Brazilian public healthcare organisation
Tortorella, Guilherme Luz
;
Fogliatto, Flavio Sanson
; …
- In:
Total quality management & business excellence : an …
28
(
2017
)
13
,
pp. 1544-1558
Persistent link: https://www.econbiz.de/10011816985
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10
Toyota production system for healthcare organisations : prospects and implementation challenges
Collins, Kevin F.
;
Muthusamy, Senthil Kumar
;
Carr, Amelia
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 905-918
Persistent link: https://www.econbiz.de/10011388435
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