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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Dahlgaard, Jens Jörn
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Yang, Ching-chow
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Dužević, Ines
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Albayrak, Tahir
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Aleksic, Aleksandar
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
SpringerLink / Bücher
1,632
Journal of retailing and consumer services
457
Journal of business research : JBR
395
Springer eBook Collection / Business and Economics
375
International journal of hospitality management
374
Gabler Edition Wissenschaft
372
Springer eBook Collection
348
Europäische Hochschulschriften / 5
290
Research
256
Lehrbuch
224
The journal of services marketing
202
The service industries journal
198
Industrial marketing management : the international journal for industrial and high-tech firms
190
Tourism management : research, policies, practice
177
Journal of travel and tourism marketing
172
Journal of hospitality marketing & management
156
International journal of contemporary hospitality management
154
essentials
120
Cogent business & management
112
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
110
Services marketing quarterly
104
Gabler Research
102
Journal of service research : JSR
100
Neue betriebswirtschaftliche Forschung : Nbf
98
Journal of the Academy of Marketing Science
96
Hamburger Schriften zur Marketingforschung
95
Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
95
Service business
94
Asia Pacific journal of marketing and logistics
92
Arbeitspapier / Universität Erlangen-Nürnberg, Betriebswirtschaftliches Institut, Lehrstuhl für Marketing
91
Journal of air transport management
91
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
91
The TQM journal : the international review of organizational improvement
89
Gabler-Edition Wissenschaft
88
Psychology & marketing
86
Innovatives Markenmanagement
85
Journal of strategic marketing
84
Tourism management perspectives : TMP
84
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83
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ECONIS (ZBW)
174
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1
How can social networking sites help build customer loyalty? : an empirical investigation
Chang, Chun-Ming
;
Hsu, Meng-Hsiang
;
Lee, Yi-Jung
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 111-123
Persistent link: https://www.econbiz.de/10011555102
Saved in:
2
An integrated model of value creation based on the refined Kano's model and the blue ocean strategy
Yang, Ching-chow
;
Yang, King Jang
- In:
Total quality management & business excellence : an …
22
(
2011
)
9
,
pp. 925-940
Persistent link: https://www.econbiz.de/10009504083
Saved in:
3
A study on mobile phone service loyalty in Taiwan
Chen, Ching-fu
;
Cheng, Lee-ting
- In:
Total quality management & business excellence : an …
23
(
2012
)
7
,
pp. 807-819
Persistent link: https://www.econbiz.de/10009625464
Saved in:
4
A greenhouse approach for value cultivation
Dahlgaard, Jens Jörn
;
Pugna, Adrian
;
Potra, Sabine
; …
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 836-852
Persistent link: https://www.econbiz.de/10011581108
Saved in:
5
Measuring customer value in commercial experiences
Eriksson, Maria
;
Bäckström, Ingela
;
Ingelsson, Pernilla
; …
- In:
Total quality management & business excellence : an …
29
(
2018
)
6
,
pp. 618-632
Persistent link: https://www.econbiz.de/10011854111
Saved in:
6
The association between perceived value and patient loyalty in public university hospitals in Turkey
Özer, Leyla
;
Başgöze, Pınar
;
Karahan, Ayça
- In:
Total quality management & business excellence : an …
28
(
2017
)
7
,
pp. 782-800
Persistent link: https://www.econbiz.de/10011977041
Saved in:
7
Relative impacts from product quality, service quality, and experience quality on customer perceived value and intention to shop for the coffee shop market
Yu, Hueiju
;
Fang, Wenchang
- In:
Total quality management & business excellence : an …
20
(
2009
)
11/12
,
pp. 1273-1285
Persistent link: https://www.econbiz.de/10003925339
Saved in:
8
The dynamics of value generation and their dependence on an organisation's internal and external value system
Conti, Tito
- In:
Total quality management & business excellence : an …
21
(
2010
)
9/10
,
pp. 885-901
Persistent link: https://www.econbiz.de/10008660488
Saved in:
9
The impact of electronic-service quality on online shopping behaviour
Tsao, Wen-chin
;
Tseng, Ya-ling
- In:
Total quality management & business excellence : an …
22
(
2011
)
9
,
pp. 1007-1024
Persistent link: https://www.econbiz.de/10009504069
Saved in:
10
Applying FSE to enhance customer value by improving store image in different consumer groups
Fu, Hsin-Pin
;
Chang, Tien-Hsiang
;
Lin, Arthu
;
Lin, Sheng-Wei
- In:
Total quality management & business excellence : an …
28
(
2017
)
5/6
,
pp. 481-500
Persistent link: https://www.econbiz.de/10011723707
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