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Customer satisfaction
167
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167
Holiday behaviour
65
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65
Dienstleistungsqualität
62
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62
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55
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51
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Tourism management : research, policies, practice
MPRA Paper
1,284
ECB Working Paper
811
Economics Papers from University Paris Dauphine
705
IMF Working Paper
562
Working Paper
431
Journal of retailing and consumer services
423
NBER Working Papers
379
CEPR Discussion Papers
357
International journal of hospitality management
356
CESifo Working Paper
350
Working paper series / European Central Bank
321
Journal of business research : JBR
311
Journal of Banking & Finance
271
BANCARIA
270
Discussion paper
244
Ovidius University Annals, Economic Sciences Series
242
CESifo working papers
240
Bundesbank Discussion Paper
227
FEDS Working Paper
218
Staff Report
206
Annals of Faculty of Economics
202
CESifo Working Paper Series
201
ERIM Report Series Research in Management
191
Staff reports / Federal Reserve Bank of New York
191
The journal of services marketing
191
BIS Working Paper
181
Bank of England Working Paper
175
The service industries journal
174
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
170
Journal of travel and tourism marketing
166
Cogent business & management
165
Deutsche Bundesbank Discussion Paper
161
FRB of New York Staff Report
161
BOFIT Discussion Papers
156
Journal of hospitality marketing & management
154
Discussion Paper / Tilburg University, Center for Economic Research
146
SpringerLink / Bücher
146
Bank of Italy Occasional Paper
145
International journal of contemporary hospitality management
141
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ECONIS (ZBW)
168
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1
Plastic loyalty : investigating loyalty card programs for a Finnish hotel chain
Pesonen, Juho
;
Komppula, Raija
;
Murphy, Jamie
- In:
Tourism management : research, policies, practice
73
(
2019
),
pp. 115-122
Persistent link: https://www.econbiz.de/10012004907
Saved in:
2
Repeated behaviour and destination loyalty
Meleddu, Marta
;
Paci, Raffaele
;
Pulina, Manuela
- In:
Tourism management : research, policies, practice
50
(
2015
),
pp. 159-171
Persistent link: https://www.econbiz.de/10011312620
Saved in:
3
Constructing a model of exhibition attachment : motivation, attachment, and loyalty
Yi, Xiaoli
;
Fu, Xiaoxiao
;
Jin, Wenmin
;
Okumus, Fevzi
- In:
Tourism management : research, policies, practice
65
(
2018
),
pp. 224-236
Persistent link: https://www.econbiz.de/10011775146
Saved in:
4
Dimensions of lodging guest satisfaction among guests with mobility challenges : a mixed-method analysis of web-based texts
Zhang, Ye
;
Cole, Shu Tian
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 13-27
Persistent link: https://www.econbiz.de/10011439981
Saved in:
5
Holiday recovery experiences, tourism satisfaction and life satisfaction : is there a relationship?
Chen, Chun-Chu
;
Huang, Wei-Jue
;
Petrick, James F.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 140-147
Persistent link: https://www.econbiz.de/10011440045
Saved in:
6
Ensuring positive feedback : factors that influence customer satisfaction in the contemporary hospitality industry
Radojevic, Tijana
;
Stanisic, Nemanja
;
Stanic, Nenad
- In:
Tourism management : research, policies, practice
51
(
2015
),
pp. 13-21
Persistent link: https://www.econbiz.de/10011414859
Saved in:
7
Why do travelers trust TripAdvisor? : antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth
Filieri, Raffaele
;
Alguezaui, Salma
;
McLeay, Fraser
- In:
Tourism management : research, policies, practice
51
(
2015
),
pp. 174-185
Persistent link: https://www.econbiz.de/10011414943
Saved in:
8
An exploratory study into managing value creation in tourism service firms : understanding value creation phases at the intersection of the tourism service firm and their customers
O'Cass, Aron
;
Sok, Phyra
- In:
Tourism management : research, policies, practice
51
(
2015
),
pp. 186-200
Persistent link: https://www.econbiz.de/10011414944
Saved in:
9
The impact of economic, social and environmental factors on trip satisfaction and the likelihood of visitors returning
Jarvis, Diane
;
Stöckl, Natalie
;
Liu, Hong Bo
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 1-18
Persistent link: https://www.econbiz.de/10011417915
Saved in:
10
The effects of perceived service quality on repurchase intentions and subjective well-being of Chinese tourists : the mediating role of relationship quality
Su, LuJun
;
Swanson, Scott R.
;
Chen, Xiaohong
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 82-95
Persistent link: https://www.econbiz.de/10011418366
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