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Tourism management : research, policies, practice
Journal of business research : JBR
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International journal of hospitality management
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Marketing letters : a journal of research in marketing
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ECONIS (ZBW)
378
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1
The impact of value co-creation on hotel brand equity and customer satisfaction
González-Mansilla, Óscar
;
Berenguer Contrí, Gloria
; …
- In:
Tourism management : research, policies, practice
75
(
2019
),
pp. 51-65
Persistent link: https://www.econbiz.de/10012063560
Saved in:
2
Complaining practices on social media in tourism : a value co-creation and co-destruction perspective
Dolan, Rebecca
;
Seo, Yuri
;
Kemper, Joya
- In:
Tourism management : research, policies, practice
73
(
2019
),
pp. 35-45
Persistent link: https://www.econbiz.de/10012004632
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3
Customer-to-customer co-creation practices in tourism : lessons from Customer-Dominant logic
Rihova, Ivana
;
Buhalis, Dimitrios
;
Gouthro, Mary Beth
; …
- In:
Tourism management : research, policies, practice
67
(
2018
),
pp. 362-375
Persistent link: https://www.econbiz.de/10011842095
Saved in:
4
Value co-destruction in hotel services : exploring the misalignment of cognitive scripts among customers and providers
Järvi, Henna
;
Keränen, Joona
;
Ritala, Paavo
;
Vilko, Jyri
- In:
Tourism management : research, policies, practice
77
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012152098
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5
Co-created value : multidimensional scale and nomological network
Busser, James A.
;
Shulga, Lenna V.
- In:
Tourism management : research, policies, practice
65
(
2018
),
pp. 69-86
Persistent link: https://www.econbiz.de/10011775064
Saved in:
6
Efficacy of co-creation and mastering on perceived value and satisfaction in tourists' consumption
Prebensen, Nina K.
;
Xie, Jinghua
- In:
Tourism management : research, policies, practice
60
(
2017
),
pp. 159-165
Persistent link: https://www.econbiz.de/10011675987
Saved in:
7
Validating a customer well-being index related to natural wildlife tourism
Lee, Dong-jin
;
Kruger, Stefan
;
Whang, Mee-jin
;
Uysal, …
- In:
Tourism management : research, policies, practice
45
(
2014
),
pp. 171-180
Persistent link: https://www.econbiz.de/10010406231
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8
Calculating tourists' customer equity and maximizing the hotel's ROI
Kim, Yumi Park
;
Boo, Soyoung
;
Qu, Hailin
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 408-421
Persistent link: https://www.econbiz.de/10011903549
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9
Barriers affecting organisational adoption of higher order customer engagement in tourism service interactions
Chathoth, Prakash K.
;
Ungson, Gerardo R.
;
Altinay, Levent
; …
- In:
Tourism management : research, policies, practice
42
(
2014
),
pp. 181-193
Persistent link: https://www.econbiz.de/10010355164
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10
The effect of servant leadership on customer value co-creation : a cross-level analysis of key mediating roles
Hsiao, Chan
;
Lee, Yi-Hsuan
;
Chen, Wan-Jun
- In:
Tourism management : research, policies, practice
49
(
2015
),
pp. 45-57
Persistent link: https://www.econbiz.de/10011312712
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