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Hotel industry
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Customer satisfaction
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Kundenzufriedenheit
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Tourism
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Tourismus
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Holiday behaviour
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31
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Destination management
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Tourism management perspectives : TMP
International journal of hospitality management
1,427
Journal of business research : JBR
953
Journal of retailing and consumer services
853
International journal of contemporary hospitality management
515
The service industries journal
514
Tourism management : research, policies, practice
510
Industrial marketing management : the international journal for industrial and high-tech firms
503
The journal of services marketing
370
Journal of hospitality marketing & management
361
SpringerLink / Bücher
357
Journal of Services Marketing
351
MPRA Paper
334
Journal of travel and tourism marketing
313
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
292
The journal of business & industrial marketing
255
Journal of the Academy of Marketing Science
235
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
234
European Journal of Marketing
225
Journal of strategic marketing
214
IASE Conference Papers
213
Cogent business & management
211
Services marketing quarterly
205
International Journal of Bank Marketing
204
NBER working paper series
204
Working paper / National Bureau of Economic Research, Inc.
203
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
198
Journal of service research : JSR
197
International Journal of Sport Finance
190
Tourism economics : the business and finance of tourism and recreation
190
Service business
188
Journal of service management
184
Auditing : a journal of practice & theory
181
International journal of electronic customer relationship management : IJECRM
180
NBER Working Paper
179
Asia Pacific journal of marketing and logistics
176
Journal of marketing
175
Psychology & marketing
173
Journal of air transport management
168
The TQM journal : the international review of organizational improvement
164
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ECONIS (ZBW)
188
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1
A multiple indicators multiple causes (MIMIC) model of the behavioral consequences of hotel guests
Chen, Yong
;
Jiang, Kai
- In:
Tourism management perspectives : TMP
30
(
2019
),
pp. 197-207
Persistent link: https://www.econbiz.de/10012008355
Saved in:
2
Hotel attributes and overall customer satisfaction : what did COVID-19 change?
Srivastava, Arpita
;
Kumar, Vivek
- In:
Tourism management perspectives : TMP
40
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209318
Saved in:
3
Development and validation of a scale measuring hotel website service quality (HWebSQ)
Le Van Huy
;
Huu Thai Thinh Nguyen
;
Nguyen, Ninh
; …
- In:
Tourism management perspectives : TMP
35
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012296662
Saved in:
4
Social servicescape and Asian students : an analysis of spring break island bed and breakfast experiences in Taiwan
Lin, Yi-Chin
;
Lai, Hsin-Ju
;
Morrison, Alastair M.
- In:
Tourism management perspectives : TMP
31
(
2019
),
pp. 165-173
Persistent link: https://www.econbiz.de/10012112997
Saved in:
5
Exploring the value co-destruction model for on-line deviant behaviors of hotel customers
Yeh, Shih-Shuo
;
Fotiadis, Anestis K.
;
Chiang, Tai-Ying
; …
- In:
Tourism management perspectives : TMP
33
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012170529
Saved in:
6
Sources of distrust : Airbnb guests' perspectives
Sthapit, Erose
;
Björk, Peter
- In:
Tourism management perspectives : TMP
31
(
2019
),
pp. 245-253
Persistent link: https://www.econbiz.de/10012113006
Saved in:
7
Equity-based customer loyalty mode for the upscale hotels : alternative models for leisure and business travels
Liu, Chyong-Ru
;
Wu, Tsung-Chiung
;
Yeh, Pi-Hua
;
Chen, …
- In:
Tourism management perspectives : TMP
16
(
2015
),
pp. 139-147
Persistent link: https://www.econbiz.de/10011415036
Saved in:
8
Exploring the links between destination attributes, quality of service experience and loyalty in emerging Mediterranean destinations
Schlesinger, Walesska
;
Cervera-Taulet, Amparo
; …
- In:
Tourism management perspectives : TMP
35
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012296666
Saved in:
9
Destination perceptions, relationship quality, and tourist environmentally responsible behavior
He, Xuehuan
;
Hu, Dongbin
;
Swanson, Scott R.
;
Su, LuJun
; …
- In:
Tourism management perspectives : TMP
28
(
2018
),
pp. 93-104
Persistent link: https://www.econbiz.de/10011942423
Saved in:
10
Novelty seeking, image, and loyalty : the mediating role of satisfaction and moderating role of length of stay : international tourists' perspective
Al-Baity, Mohamed
;
Bani-Melhem, Shaker
- In:
Tourism management perspectives : TMP
23
(
2017
),
pp. 30-37
Persistent link: https://www.econbiz.de/10011775213
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