Hunt, Shelby D.; Arnett, Dennis B.; Madhavaram, Sreedhar - In: Journal of Business & Industrial Marketing 21 (2006) 2, pp. 72-87
Purpose – Drawing on resource‐advantage theory and a diverse literature base, this article seeks to further the development of the explanatory foundations of relationship marketing theory by proposing, and then providing, tentative answers to three “why?” questions in relationship...