Purpose – This paper's aim is to evaluate the effect of the use of information technology and communications (ITC) on the international competitiveness of firms in developing countries. The study also seeks to evaluate other factors that allow or condition the use of ITC such as: human...

Purpose – Indirect or mediated effects constitute a type of relationship between constructs that often occurs in partial least squares path modeling (PLS). Over the past few years, the methods for testing mediation have become more sophisticated. However, many researchers continue to use...