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ECONIS (ZBW)
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Customer feedback as a critical performance dimension
Bernardin, H. John
;
Bernardin, H. John
- In:
New directions in human resource management
,
(pp. 1-27)
.
2003
Persistent link: https://www.econbiz.de/10002265284
Saved in:
2
Human resource management : an experiential approach
Bernardin, H. John
-
2010
-
5. ed.
Persistent link: https://www.econbiz.de/10003793125
Saved in:
3
Human resource management : an experiential approach
Bernardin, H. John
-
2007
-
4. ed.
Persistent link: https://www.econbiz.de/10003191659
Saved in:
4
Development and validation of a forced choice scale to measure job-related discomfort among customer service representatives
Bernardin, H. John
- In:
Academy of Management journal : AMJ
30
(
1987
)
1
,
pp. 162-173
Persistent link: https://www.econbiz.de/10001032446
Saved in:
5
Human resource management : an experiential approach
Bernardin, H. John
-
2003
-
3. ed.
Persistent link: https://www.econbiz.de/10001678994
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6
Rating level and accuracy as a function of rater personality
Bernardin, H. John
;
Tyler, Catherine L.
;
Villanova, Peter
- In:
International journal of selection and assessment
17
(
2009
)
3
,
pp. 300-310
Persistent link: https://www.econbiz.de/10003874366
Saved in:
7
Mandatory and binding arbitration : effects on employee attitudes and recruiting results
Bernardin, H. John
;
Richey, Brenda E.
;
Castro, Stephanie L.
- In:
Human resource management
50
(
2011
)
2
,
pp. 175-200
Persistent link: https://www.econbiz.de/10009009677
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8
A comparison of adverse impact levels based on top-down, multisource, and assessment center data : promoting diversity and reducing legal challenges
Bernardin, H. John
;
Konopaske, Robert
;
Hagan, Christine M.
- In:
Human resource management
51
(
2012
)
3
,
pp. 313-341
Persistent link: https://www.econbiz.de/10009559998
Saved in:
9
Human resource management : an experiential approach
Bernardin, H. John
;
Russell, Joyce E. A.
-
2013
-
6th ed
Persistent link: https://www.econbiz.de/10009711367
Saved in:
10
The differential focus of supervisors and peers in evaluations of managerial potential
Thomason, Stephanie J.
;
Weeks, Michael
;
Bernardin, H. John
- In:
International journal of selection and assessment
19
(
2011
)
1
,
pp. 82-97
Persistent link: https://www.econbiz.de/10008936163
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