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1
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Amin, Muslim
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 280-306
Persistent link: https://www.econbiz.de/10011593721
Saved in:
2
Consumer-based virtual brand personality (CBVBP), customer satisfaction and brand loyalty in the online banking industry
Khian Sin Ong
;
Bang, Nguyen
;
Sharifah Faridah Syed Alwi
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 370-390
Persistent link: https://www.econbiz.de/10011731393
Saved in:
3
Electronic banking service quality : perception of customers in the Greater Accra Region of Ghana
Tetteh, Joseph Emmanuel
- In:
Journal of internet commerce
21
(
2022
)
1
,
pp. 104-131
Persistent link: https://www.econbiz.de/10012801988
Saved in:
4
Customers' usage behaviour of e-banking services : interplay of electronic banking and traditional banking
Sandhu, Supreet
;
Arora, Sangeeta
- In:
International journal of finance & economics : IJFE
27
(
2022
)
2
,
pp. 2169-2181
Persistent link: https://www.econbiz.de/10013184709
Saved in:
5
Factors that influence customers' attitude toward electronic banking in Nigeria
Inegbedion, Henry Egbezien
- In:
Journal of internet commerce
17
(
2018
)
4
,
pp. 325-338
Persistent link: https://www.econbiz.de/10011987486
Saved in:
6
Examining the relationship among customer experience, bank image, and trust : a multichannel banking perspective
Verma, Nidhi
;
Kaur Ghuman, Mandeep
- In:
Journal of global marketing
36
(
2023
)
2
,
pp. 141-164
Persistent link: https://www.econbiz.de/10014321502
Saved in:
7
An assessment on the factors affecting e-banking adoption among customers : an empirical investigation in West Bengal
Ghosh, Rituparna
;
Barman, Pranay Kumar Roy
- In:
International journal of public sector performance …
13
(
2024
)
1
,
pp. 14-24
Persistent link: https://www.econbiz.de/10015067290
Saved in:
8
The effect of the consumer's engagement in the process of adopting functional applications : the mobile banking case
Gonçalves Filho, Cid
;
Monteiro, Plínio Rafael Reis
; …
- In:
International journal of business and systems research …
15
(
2021
)
3
,
pp. 317-336
Persistent link: https://www.econbiz.de/10012513972
Saved in:
9
Linking relationship marketing to customer loyalty in the e-banking context : the central role of customer satisfaction
Nam Hoai Nguyen
;
Dung Phuong Hoang
- In:
Gadjah Mada international journal of business
26
(
2024
)
1
,
pp. 109-140
Persistent link: https://www.econbiz.de/10014486995
Saved in:
10
The determinants of customer interactions with internet-enabled e-banking services
Liao, Z.
;
Wong, W. K.
- In:
Journal of the Operational Research Society : OR
59
(
2008
)
9
,
pp. 1201-1210
Persistent link: https://www.econbiz.de/10003780158
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